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Uber starts motorbike taxi service in Indonesian capital

By Maria SantosIndonesia
1 min read
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Ride-hailing app Uber on Wednesday launched a motorbike taxi service in the Indonesian capital where Southeast Asian rivals Go-Jek and Grab are already battling for dominance.

Jakarta is one of the world’s most congested cities and motorbike taxis ordered from a smartphone app have exploded in popularity in the past 18 months as a way to beat snarled traffic.Uber said that its “UberMotor” service would provide cheap and reliable transportation for hundreds of thousands of people.The company used a local social media and YouTube star Arief Muhammad to launch its service, saying he was the first person in Jakarta to use an Uber motorcycle taxi.

Both Go-Jek, an Indonesian startup, and Grab, which operates in several Southeast Asian countries, claim to be the biggest provider of motorbike taxi rides in Indonesia.The popularity of motorbikes and regular taxis ordered from a smartphone has provoked a backlash in the taxi industry.Thousands of taxi drivers caused traffic chaos in Jakarta last month in a violent protest against what they believe is unfair competition.

Drivers say the apps, which are using funding from venture capitalists to offer heavily discounted fares, have severely reduced their income. The app companies say the transport industry should adapt to new technology.The Indonesian government is drawing up new regulations to govern transport apps but has so far resisted calls to ban Uber and similar services.Officials estimate Jakarta’s traffic jams cause economic losses of about $3 billion a year.

Questions & Answers

Q.

What led to the increased popularity of motorbike taxis in Jakarta?

A.

Jakarta's severe traffic congestion has driven the popularity of motorbike taxis, ordered via smartphone apps, over the last 18 months. They offer a way for people to navigate the city's frequently snarled traffic more efficiently.

Q.

Which companies are already competing in Jakarta's motorbike taxi market?

A.

Uber's new service enters a market where Southeast Asian rivals Go-Jek and Grab are already battling for dominance. Both companies claim to be the biggest providers of motorbike taxi rides in Indonesia.

Q.

Why has there been a backlash from the traditional taxi industry against these app services?

A.

Traditional taxi drivers believe the apps, funded by venture capitalists, offer heavily discounted fares, leading to unfair competition. They claim this has severely reduced their income and caused them to protest.

Q.

What is the Indonesian government doing in response to the rise of transport apps?

A.

The Indonesian government is currently developing new regulations to govern transport apps. However, it has resisted calls to ban Uber and similar services despite the backlash from traditional taxi drivers.

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