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RetailNews Asia

Topic

#customers

Every story tagged #customers on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

53 stories in this topic

bossini
1 min read

Apparel retailer Bossini reveals customer data hack

Hong Kong-based apparel retailer Bossini says its database of loyalty program members and online customers was hacked earlier this month. The company says the information accessed without authorization on or around June 3 included customers’ names, addresses,…

MCDonalds Disney
Food
2 min read

McDonald’s to buy AI voice-technology company Apprente

Fast-food restaurant giant McDonald’s is underscoring its increasing focus on technology by acquiring AI voice-technology company Apprente. The company says the investment will expand its presence in the Bay Area technology sector and allow the company to…

Luxiee
General
1 min read

Luxiee secures six-figure funding from Singapore angel

Singapore-headquartered online diamond marketplace, Luxiee, has raised a six-figure investment in a private seed-funding round. The team secured financier Kewee Kho, also vice-chairman of Roadbull Logistics and independent director of Courts Asia, as the…

Airasia OutShop
General
3 min read

AirAsia Wants Tools to Engage Customers Moving to Messaging Apps

Consumers now want to talk to businesses and find resolutions the way they talk to their friends and family, and this is pushing a big transition towards messaging channels, according to Adam Geneave, chief customer happiness officer for the low-cost Asian…

ecommerce online shopping
General
2 min read

Apac consumers embracing shopping apps

Users of shopping apps users are becoming increasingly purchase-happy in what is poised to be mobile commerce’s biggest year so far, according to a recent study by Liftoff. The report by the mobile-app marketing and retargeting platform also uncovers key…

video streaming media youtube
General
1 min read

YouTube TV gives away some freebies to long-time subscribers

YouTube TV is giving fans a bit of recognition for being loyal to the service for a long time. If you’re not a YouTube TV subscriber or just subscribed recently, you’re not be getting this freebie, but don’t be disappointed, perhaps the promotion will be back…

farfetch fashion
E-Tailing
1 min read

Farfetch opens flagship on JD.com China

Farfetch China has opened a flagship store on JD, one of its strategic investors. The move follows Farfetch China’s purchase of Toplife announced in February and gives the global luxury-fashion technology platform access to more than 300 million customers in…

Reebonz
E-Tailing
1 min read

Reebonz launches buy-back guarantee Program in Thailand

Online luxury marketplace Reebonz has launched a guaranteed buy-back program in Thailand. The service, which applies to leather goods and jewellery, gives customers a guaranteed price that the company will pay to buy back products initially sold on its…

iot logistics1
Research
2 min read

Turning data into information in the age of IoT

If you think about what your home was like even just a few years ago, life was very different. Think about what grocery shopping was like. You’d open your fridge door to check out what’s missing, scribble down on a notebook a shopping list of what you need,…

Ebaynorthsanjose
E-Tailing
2 min read

Two million Shoppers to receive first eBay catalogue

EBay Australia is mailing its first-ever printed catalog to two million Australian households on Tuesday to remind customers that 90 percent of the products on its platform is brand new. The 16-page catalog contains over 100 items from the 40,000 Australian…

Citibank OFC e1418962468163
Finance
2 min read

Citibank Singapore to Instantly Approve Debt Consolidation Plan

Citibank Singapore announced that it is the first bank in Singapore to introduce instant in-principle approval for debt consolidation plans. Customers applying online for Citibank Singapore’s debt consolidation plan will receive an immediate indication of…

Indias Jio
Telecom
1 min read

Jio raising $3.89b for tower unit spinoff:

The fiber network unit Reliance Jio Infocomm is reportedly planning to raise around 270 billion rupees ($3.89 billion) in syndicated loans to help expand the newly created infrastructure business. Jio Digital Fiber plans to use the proceeds to expand its…

147724 drones news google given green light for drone delivery service image1 4xcwkcvtja
Logistics
1 min read

Google delivery drones cleared for Australian Airspace

A sister company of Google has been given the green light to launch drone delivery in Australia after years of test flights. The drone company Wing, owned by Google’s parent company Alphabet, was given permission this week to deliver takeaway food and drinks…

Secrets
E-Tailing
1 min read

Secrets Improving on its Online Ecommerce Offering

Australian jewellery retailer Secrets is gearing up for international expansion online, with New Zealand slated to be its next major market. Customers in New Zealand can currently order from the Australian Secrets website, and while details are scarce, the…