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StarHub and Chubb partner to safeguard customers against online risks

By Aiko Tanaka
1 min read
starhub office
starhub office
In this article (4)

Digital service provider to help customers mitigate the impact of online risks, StarHub and Chubb Insurance Singapore Limited (Chubb) have introduced CyberCover, a cyber protection policy designed to provide financial support for StarHub mobile and broadband customers affected by cyber-bullying, identity theft, unauthorized transactions, and undelivered or discrepancies in online purchases.

With CyberCover, cyber protection, traditionally offered to only enterprises, has now become accessible and affordable for all consumers, providing individuals and families with financial support in the event of cyber threats.

“Boldly embarking on DARE+ to be the digital service provider with the most enriching experiences for our customers, we are taking a leap towards offering much-needed services that complement our mobile and broadband subscriptions as well as our best-in-class network,” said Johan Buse, chief, consumer business group, StarHub. “Cybercrimes are on the rise, and as the cases strike closer to home, we want to give our customers peace of mind, knowing that StarHub will be there to help them get back on their feet during difficult times. Following the recent launch of our CyberSecure Business Solution to safeguard enterprises, we are now pleased to work with Chubb to extend a safety net to our customers, empowering them to do more of what they love without feeling threatened by dangers online.”

Chubb’s country president for Singapore, Kevin Bogardus said, “The COVID-19 pandemic has prompted an increase in digital consumption – users are spending more time on social media platforms and consumers are engaging more in digital payments. As digital footprint goes up, so does the likelihood of cyber risk exposure. We are very excited about our partnership with StarHub to offer CyberCover. It is through this personal protection solution that we want to provide StarHub’s customers and their family members with practical support in the face of cybercrimes.“

Questions & Answers

Q.

What specific online risks does CyberCover help StarHub customers with?

A.

CyberCover provides financial support for customers affected by cyber-bullying, identity theft, unauthorized transactions, and issues with online purchases like undelivered items or discrepancies.

Q.

Which StarHub customers are eligible to get CyberCover?

A.

The CyberCover policy is designed for StarHub mobile and broadband customers. It aims to make cyber protection accessible and affordable for all consumers.

Q.

What is StarHub's main objective in offering this new cyber protection policy?

A.

StarHub aims to offer services that complement their mobile and broadband subscriptions, giving customers peace of mind and helping them recover during difficult times from cyber threats.

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