Starbucks sales surge despite China Growth

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Starbucks sales growth has surpassed expectations with a glowing earnings report released yesterday that revealed strong performance in cafes across the US and China.
“We are especially pleased with our comparable-store sales growth in our two lead markets, the US and China,” said Starbucks CEO Kevin Johnson, “where we are also continuing to drive strong new store development with industry-leading returns.”
The firm reported a second-quarter net income of US$663.2 million, up from $660.1 million for the same period last year.
“While much of the beverage comp-sales growth was driven by ticket, close to half of the ticket growth was from beverage mix and match,” said company CFO Pat Grismer, “demonstrating that our higher margin premium offerings resonated with customers and customers bought more beverages per transaction.”
The release of Starbucks’ Cloud Macchiato last month, with promotional support from singer Ariana Grande, contributed to the results with “the second-most viral Starbucks campaign ever” according to Johnson. The success accords with the firm’s strategy to build on the cold-drinks business while focussing less on limited-time offerings and Frappucinos.
The popularity of the chain’s cold drinks, along with improvements in store, saw US sales grow 4 per cent in stores opened for at least one year.
Same store year-on-year sales grew 3 per cent in China, where the firm is facing a serious challenge from motivated competitor Luckin Coffee. “This performance is especially noteworthy when you consider the intensity of competition from discounting in China, as well as our aggressive pace of new store development,” said Johnson.
Transactions have decreased by 1 per cent in China, most likely as a result of increased competition, which has recently forced Starbucks to introduce a fast-delivery service in partnership with Alibaba. The firm has also seen significant growth in its loyalty program, Starbucks Rewards.
Starbucks surpassed 30,000 outlets worldwide in the second quarter, with 94 per cent of new openings occurring outside the US. A further 2100 new stores are planned for launch before the end of the current fiscal year, nearly 600 of those in China.
Questions & Answers
Q.What is driving the growth in beverage sales at Starbucks?
What is driving the growth in beverage sales at Starbucks?
Close to half of the beverage comparable-store sales growth came from a wider beverage mix and customers buying more drinks per transaction. This shows that their higher-margin premium offerings are appealing to customers.
Q.What impact did the Cloud Macchiato campaign have on Starbucks' recent results?
What impact did the Cloud Macchiato campaign have on Starbucks' recent results?
The Cloud Macchiato, launched last month with singer Ariana Grande's support, contributed to the results. It was described as 'the second-most viral Starbucks campaign ever' by the CEO.
Q.What is Starbucks' strategy regarding its cold drinks business?
What is Starbucks' strategy regarding its cold drinks business?
The firm's strategy is to build on the cold-drinks business while reducing focus on limited-time offerings and Frappuccinos. The popularity of cold drinks contributed to US sales growth.
Q.How is Starbucks addressing increased competition in China?
How is Starbucks addressing increased competition in China?
Starbucks has introduced a fast-delivery service in partnership with Alibaba due to intense competition and discounting. This comes as transactions in China have decreased by 1 per cent.
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