Shopee teams up with DHL eCommerce in Thailand to offer a seamless delivery experience
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DHL eCommerce, a division of the world’s leading logistics company, Deutsche Post DHL Group, is partnering with Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, to offer greater convenience and choice to Shopee users in Thailand. Sellers on Shopee can now access over 500 DHL ServicePoints across Thailand to drop off their parcels and have them delivered to their shoppers across Thailand. Alternatively, sellers can also arrange a pickup from DHL for door-to-door delivery service to their buyers.
“We are thrilled to be partnering Shopee to offer greater ease, choice and control over the online delivery experience. Shoppers’ expectations are growing with regards to their entire purchasing experience — they expect a great and seamless experience from the time they click to purchase until the goods are received. A recent report states that 60% of consumers purchased from one online merchant over another because delivery options were more convenient for their needs, highlighting the pivotal role of delivery in the overall online shopping experience[1] ,” says Kiattichai Pitpreecha, Managing Director, Southeast Asia, DHL eCommerce.
“Shopee is excited to work with DHL eCommerce and we are confident that our users will benefit from the suite of services and features offered by DHL. We aim to become the online shopping destination of choice in all our markets and will continue to explore synergies between the two companies to make both buying and selling on Shopee as easy and seamless as possible,” says Terence Pang, Chief Operating Officer of Shopee.
DHL’s domestic delivery network in Thailand offers high quality delivery service and a range of other services, such as easy IT and API integration, end-to-end tracking, delivery insurance, cash on delivery and more, tailored for the booming e-commerce industry. This enables sellers and leading brands on Shopee to efficiently reach out to customers across the country. Shoppers on the other hand will benefit from the consistent quality and convenience of delivery options. DHL eCommerce will also be growing its ServicePoint footprint in Thailand to over a thousand in the coming months to offer increased touchpoints with users.
To mark the start of the partnership, Shopee and DHL will be extending a limited period free shipping promotion. Shopee sellers can enjoy free shipping nationwide (terms and conditions apply) from now until 30 June 2018 when they select DHL as the logistics provide for their shipments.
Questions & Answers
Q.What new options are available for Shopee sellers in Thailand thanks to this partnership?
What new options are available for Shopee sellers in Thailand thanks to this partnership?
Shopee sellers can now use over 500 DHL ServicePoints across Thailand to drop off parcels for delivery. Alternatively, they can arrange a DHL pickup service for door-to-door delivery to their buyers nationwide.
Q.What benefits can shoppers expect from this collaboration?
What benefits can shoppers expect from this collaboration?
Shoppers in Thailand will benefit from the consistent quality and convenience of delivery options provided by DHL. The goal is to ensure a smooth experience from purchase to goods received.
Q.How will the DHL ServicePoint network change in Thailand following this agreement?
How will the DHL ServicePoint network change in Thailand following this agreement?
DHL eCommerce plans to expand its ServicePoint footprint significantly in Thailand. The network, currently over 500 locations, will grow to more than a thousand in the coming months, offering increased user touchpoints.
Q.Is there any promotional offer tied to the launch of this partnership?
Is there any promotional offer tied to the launch of this partnership?
Yes, Shopee and DHL are running a limited-period free shipping promotion. Shopee sellers can enjoy free nationwide shipping until 30 June 2018 when they select DHL as their logistics provider.