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Shilla Singapore takeover complete

By Aiko TanakaSingapore
1 min read
Shilla Duty Free Singapore opening body 215
Shilla Duty Free Singapore opening body 215
In this article (5)

After four months, Korean travel retail Giant Shilla has completed its takeover and renovation of the duty free retail offer at Singapore’s Changi Airport.

Shilla Singapore now boasts 182 brands across the three terminals – about 80 of which are available at the airport for the first time and 26 of which cannot be found in stores anywhere else in Singapore. That list includes Aromatica, Ghost Perfume, cle de Peau, Burberry Cosmetics, Cosme Decorte, Urban Decay, Vichy, La Roche Posay and Jean Louis Scherrer Perfume.

Shilla Duty Free starting taking over cosmetic and perfume retail operations at Changi Airport on October 1. At the time it promised to present the largest collection of cosmetics and perfumes brands among airport duty free shops in Asia.

Shilla won the contract in a tender process, ousting incumbent Nuance Watson to run the 19 stores.

“Singapore has a strong tourism market and we see the tremendous opportunity here. With our positioning as a global leading duty free operator and expertise gained from more than 28 years of experience in the industry, we are confident that we possess the distinctive know-how in providing experiential offerings in-store that would deliver a value-added experience for our customers,” said senior executive VP and head of The Shilla Duty Free, Jeong-Ho (Jason) Cha.

The Shilla Duty Free is an affiliate company of Samsung, which runs six duty free outlets in Korea, two in downtown Seoul and Jeju and four at airports, including Macau. It plans further expansion into China and other Asian markets.

Shilla also operates Prada, Bottega Veneta and Maison de Chronus watch outlets at Changi Airport.

Questions & Answers

Q.

How many months did the takeover and renovation of the duty free retail offer at Changi Airport take?

A.

The takeover and renovation of the duty free retail offer at Singapore’s Changi Airport by Shilla Singapore was completed after four months. The process began with Shilla Duty Free starting operations on October 1.

Q.

Which company did Shilla replace to secure the contract for cosmetic and perfume retail operations at Changi Airport?

A.

Shilla won the contract in a tender process, replacing the incumbent company Nuance Watson. They now run the 19 stores for cosmetic and perfume retail operations at Changi Airport.

Q.

What is the total number of brands Shilla Singapore offers across the three terminals at Changi Airport?

A.

Shilla Singapore now offers 182 brands across the three terminals at Changi Airport. Approximately 80 of these brands are available at the airport for the first time, and 26 cannot be found elsewhere in Singapore.

Q.

Does Shilla operate any other retail outlets at Changi Airport besides the duty free cosmetic and perfume stores?

A.

Yes, Shilla also operates outlets for Prada, Bottega Veneta, and Maison de Chronus watches at Changi Airport. This indicates their broader presence beyond cosmetics and perfumes.

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