Uber is concentrating on food-delivery, nudges its drivers to do the same
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Recently, ride-hailing drivers have been losing income as more people stay at home and less people travel due to the public health crisis. Uber has recently started concentrating more of its services on food delivery as demand for this is growing.
Drivers in the US are encouraged to take on food delivery, even if they hadn’t participated in Uber Eats before. Last week, drivers were sent notifications with instructions on how to access the Delivery view on the app because of an increased demand for food-delivery services.
In particular, Uber is witnessing a growing number of requests for food delivery in Seattle and San Francisco. According to Uber Eats’ vice president, Pierre-Dimitri, the coronavirus outbreak is starting to affect routines and the changes benefit the food delivery business, so drivers are encouraged to focus on it.
In addition to that, Uber has been trying to mitigate the effect of the coronavirus on drivers and recently, Uber’s CEO, Dara Khosrowshahi, asked Uber’s drivers and delivery workers to be included in the coronavirus stimulus package, that would make people eligible to receive insurance and up to $1,200 direct deposit from the US government.
Questions & Answers
Q.Why is Uber shifting its focus towards food delivery services at this time?
Why is Uber shifting its focus towards food delivery services at this time?
Uber is concentrating on food delivery because the public health crisis has led to fewer people travelling, reducing ride-hailing income. Simultaneously, demand for food delivery is growing, benefiting their Uber Eats business.
Q.What specific actions has Uber taken to encourage its drivers to switch to food delivery?
What specific actions has Uber taken to encourage its drivers to switch to food delivery?
Uber has been sending notifications to drivers with instructions on how to access the Delivery view on the app. They are actively encouraging drivers, even those new to Uber Eats, to take on food delivery jobs.
Q.In which particular locations has Uber observed a rise in demand for food delivery services?
In which particular locations has Uber observed a rise in demand for food delivery services?
Uber is specifically witnessing a growing number of requests for food delivery in Seattle and San Francisco. This increased demand is part of a wider trend benefiting their delivery services.
Q.What measures has Uber taken to support its drivers during the coronavirus outbreak?
What measures has Uber taken to support its drivers during the coronavirus outbreak?
Uber's CEO has asked for drivers and delivery workers to be included in the US government's coronavirus stimulus package. This aims to make them eligible for insurance and direct financial support.