Nok Air to cut and reschedule flights to solve flight delay
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Nok Air airliner has decided to reduce the number of its flights to avoid the problem of flight delay and, at the same time, has put on standby two planes to be brought in from U-tapao airport in case there is a problem of plane malfunctioning, said Nok Air CEO Piya Yodmanee.
Noting that turbulent weather is another reason for several flight delays, he made clear that Nok Air would not allow its planes to leave the airport in case of turbulent weather for safety sake.
Due to smoke problem from forest fires which usually takes place in the morning for flights in northern provinces, he said the airline would reschedule the morning flights for the routes to Tak, Lampang, Mae Hong Son and Loei to the afternoon.
However, during the Songkran festival, two more flights for the four routes will be added each day to cater to the increasing demand of travelers, said Mr Piya.
Starting May until September, Nok Air will reschedule the timetable of some flights during the dry season and to cut down five flights a day during the period.
Nok Air management on Friday (March 30) met with senior officials of the Civil Aviation Authority of Thailand led by Mr Chula Sukmanop at the CAAT head office to discuss Nok Air’s frequent flight delays which have attracted a lot of criticisms from domestic travelers.
Mr Chula said flight delays were caused by a number of factors, including turbulent weather and congested air traffic. He said Nok Air agreed to train a group of its staff who will deal with passengers in case of flight delays and to put on standby two planes which will be put into service in case of emergency.
Questions & Answers
Q.What is Nok Air doing to address the issue of flight delays?
What is Nok Air doing to address the issue of flight delays?
Nok Air is reducing its flight numbers and rescheduling some morning flights to the afternoon. They will also keep two planes on standby from U-tapao airport for emergencies and will not fly in turbulent weather for safety reasons.
Q.Which specific flights are being rescheduled due to the smoke problem?
Which specific flights are being rescheduled due to the smoke problem?
Morning flights for routes to Tak, Lampang, Mae Hong Son, and Loei will be rescheduled to the afternoon. This is to avoid the smoke from forest fires that often occurs in the mornings in northern provinces.
Q.How will Nok Air manage increased demand during the Songkran festival?
How will Nok Air manage increased demand during the Songkran festival?
Despite other reductions, Nok Air will add two more flights per day for the four affected routes during the Songkran festival. This is to accommodate the anticipated increase in travellers.
Q.What additional measures will Nok Air take to improve passenger experience during delays?
What additional measures will Nok Air take to improve passenger experience during delays?
Nok Air has agreed to train a group of staff specifically to deal with passengers when flight delays occur. They are also preparing to put two standby planes into service for emergencies.