Massive Failure of KBANK before New Year
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Kasikorn Bank says it is working to fix the complete outage of its services Friday before New Year, which comes just before a bank holiday.
On a day many say they need access to their money the most, K-Bank’s ATMs as well as online and mobile banking systems have been offline since Friday morning and were still unavailable as of 5pm.
The bank has yet state the cause of the error, but responded to complaints on its Facebook page and Twitter account it was trying to solve the problem.
The bank said it could not provide the specific time its website and application services would be working again.
K-Bank’s mobile system was also disrupted briefly Thursday evening.
Questions & Answers
Q.What services offered by Kasikorn Bank were affected by the outage?
What services offered by Kasikorn Bank were affected by the outage?
K-Bank's ATMs, online banking, and mobile banking systems were all unavailable. The bank's mobile system had also experienced a brief disruption the evening before the main outage.
Q.Has Kasikorn Bank given any reason for the outage?
Has Kasikorn Bank given any reason for the outage?
No, the bank has not yet stated the cause of the error. They have responded to customer complaints on social media, indicating they are working to fix the problem.
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