Ikea Group China launching eCommerce trial
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Swedish home furnishings retailer Ikea Group China will launch into eCommerce in Shanghai and start selling its products online within the next couple of weeks.
As it is a pilot program, delivery services will be limited to Shanghai initially. All its ready-to-assemble furniture, appliances and home accessories, except for food and green plants, will be available.
If the trial is successful, Ikea plans to roll out its eCommerce services across China as part of its multi-channel retailing strategy. It does not have any stores in China’s third- and fourth-tier cities, but in May Ikea established a pickup and order point in Wenzhou, Zhejiang province. The stores in nearby Ningbo will provide goods for that service.
In its latest financial year, Ikea China had sales revenues of 11.7 billion yuan (US$1.76 billion), jumping 19.4 per cent year-on-year. About 83 million customers visited its stores, up 20 per cent from the previous year. Ikea’s websites also had more than 67 million individual visits, a 25 per cent increase.
Ikea opened three new stores in China this year, in Chengdu and Suzhou in Jiangsu province, and Foshan in Guangdong province. It says it will keep to its plan of opening three new stores in China every year.
Questions & Answers
Q.Which product categories will not be available for online purchase during the trial?
Which product categories will not be available for online purchase during the trial?
Food and green plants will not be available for online purchase. All other ready-to-assemble furniture, appliances, and home accessories will be included.
Q.How will Ikea's eCommerce trial expand if successful?
How will Ikea's eCommerce trial expand if successful?
If the trial is successful, Ikea plans to roll out its eCommerce services across China. This is part of its wider multi-channel retailing strategy.
Q.What were Ikea China's sales revenues in its latest financial year?
What were Ikea China's sales revenues in its latest financial year?
Ikea China's sales revenues were 11.7 billion yuan (US$1.76 billion) in its latest financial year. This represented a 19.4 per cent increase year-on-year.
Q.Does Ikea plan to open more physical stores in China?
Does Ikea plan to open more physical stores in China?
Ikea opened three new stores in China this year and intends to continue opening three new stores annually. This indicates ongoing physical expansion.
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