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Gojek Vietnam drives past a driver milestone

By Aiko TanakaIndonesia
1 min read
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The number of motorbike taxi drivers riding for ride-hailing firm Gojek Vietnam has crossed the 200,000 mark with millions of commuters using its app.

Competitor Be said last month it had 100,000 motorbike and car drivers.

Singapore’s Grab, the market leader, has not released its driver figures for the two years. It had reported in May 2019 that it had 195,000 driver associates in Vietnam.

But Gojek and Grab have different interpretations of their figures. Gojek’s 200,000 drivers are “registered and active,” meaning they have recently turned on their apps, but it does not necessarily mean they have necessarily served a customer.

Grab drivers are categorized as “transacting users,” or those who have served a customer in a recent period of time.

Gojek is currently focused on three services – motorbike rides and delivery of goods and food. Grab and Be have all of these three services plus car rides.

Gojek entered Vietnam in August 2018 as GoViet. The company became Gojek Vietnam last year.

Vietnam’s transport and food Internet market grew by 50 percent year-on-year to $1.6 billion last year, according to a study by Google, Temasek and Bain & Company.

Questions & Answers

Q.

How does Gojek's reported driver number compare to its competitors in Vietnam?

A.

Gojek has 200,000 registered and active motorbike taxi drivers. Competitor Be reported 100,000 motorbike and car drivers last month. Market leader Grab last reported 195,000 driver associates in Vietnam in May 2019.

Q.

What is the difference in how Gojek and Grab define their driver figures?

A.

Gojek's 200,000 drivers are registered and active, meaning they have recently used their apps. Grab's drivers are 'transacting users', meaning they have completed a customer service in a recent period.

Q.

Which services does Gojek Vietnam currently offer to its customers?

A.

Gojek is currently focused on three services: motorbike rides, delivery of goods, and food delivery. This differs from Grab and Be, which also offer car rides alongside these services.

Q.

When did Gojek first begin operating in the Vietnamese market?

A.

Gojek entered Vietnam in August 2018 under the name GoViet. The company later rebranded and became Gojek Vietnam last year, reaching its recent driver milestone.

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