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Logistics

FedEx drafts on-ground team in Cambodia

By Aiko Tanaka
1 min read
Fedex Asia
Fedex Asia
In this article (4)

Recent data show that economic recovery in Cambodia is gathering speed with first-half exports up 20 percent over the same period last year, reaching US$27 billion.

With this, FedEx Express is establishing a direct commercial presence in Cambodia, to meet the country’s growing international shipping demands.-

FedEx has been operating in Cambodia since 1994, offering international shipping services through local company TSP Express.

With a direct presence in the country, local customers will now have access to a range of digital tools for easier and more efficient shipping through the FedEx website. This includes opening a new account, tracking shipment status in real time, creating shipping air waybills, scheduling courier pickups, and managing billing.

FedEx will now have dedicated sales and customer service team members on ground to interact and provide enhanced logistics expertise to help local businesses grow their cross-border trade.

“FedEx continues to enhance its presence and services in emerging Southeast Asia markets like Cambodia to support the growth of small and medium sized enterprises (SMEs),” said Kawal Preet, president of the Asia Pacific, Middle East, and Africa at FedEx Express.

“Many of Cambodia’s biggest trading partners are located beyond the Asia region, in North America and Europe making a network like ours essential to provide greater access to international markets.”

“We’re making shipping easier for Cambodian customers as they look to export to more international markets,” added Hardy Diec, managing director, FedEx Express Indochina.

Questions & Answers

Q.

What new services will Cambodian customers gain access to with FedEx's direct presence?

A.

Customers will have access to digital tools on the FedEx website, allowing them to open accounts, track shipments, create air waybills, schedule pickups, and manage billing. Dedicated sales and customer service teams will also provide enhanced logistics expertise.

Q.

Who was previously handling FedEx's operations in Cambodia before this change?

A.

FedEx had been operating in Cambodia since 1994, offering international shipping services through a local company called TSP Express. This new direct presence marks a change in their operational strategy there.

Q.

Why is FedEx focusing on Cambodia and other emerging Southeast Asian markets?

A.

FedEx aims to support the growth of small and medium-sized enterprises (SMEs) in these markets. Many of Cambodia's key trading partners are in North America and Europe, making an international network essential for access.

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