Central Pattana improves Covid-19 communication to reassure shoppers

Thai shopping center operator Central Pattana is promoting new hygiene and preventive measures to reassure customers their centers are safe during the coronavirus pandemic.

Central Pattana’s ‘Central’s Hygiene and Safety’ plan is designed to reassure customers that the highest standards of hygiene and safety are being observed in shopping centers should they need to visit for buying essential products.

The new plan covers five key core ideas with more than 75 measures, including extra screening, social distancing, safety tracking, extra cleaning and a touchless experience.

“Despite some uncertainty around the current Covid-19 situation, the company is deeply concerned and has been proactively pioneering a master plan … to implement in our shopping centers, stores and with employees to help curb the spread of the pandemic and to ensure everyone’s highest safety at our shopping centers,” said Central Pattana deputy CEO Wallaya Chirathivat.

“In response to this ‘new normal’ of changing consumer behavior facing the pandemic, this master plan is open as a guideline for general use for the best interest of the nation to hereafter set a new retail and social norm.”

Central Pattana’s properties include CentralWorld, CentralPlaza, CentralFestival, Central Phuket and Central Village malls.

“Central Pattana has been fully cooperating with the government’s mandates as well as encouraging social distancing,” added Wallaya, “… in the midst of this uncertainty, the re-opening of our shopping centers will be strictly in compliance with government’s mandate.”