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Burger King slammed for ‘racist’ ad promoting Vietnamese burger

By Maria SantosVietnam
1 min read
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In this article (5)

The clip shows several people tying and failing to eat a burger with large, red chopsticks. A caption accompanying the video read “Take your taste buds all the way to Ho Chi Minh City with our Vietnamese Sweet Chilli Tendercrisp.”

The video, shared by Maria Mo via the account @mariahmocarey, has received more than 2.7 million views. Mo told that she shared the clip as she was tired of large corporations portraying Asians in an offensive manner.

“I could not believe that such a concept was approved for such a big, well-known company. It says a lot about what kind of demographics they must employ across the board for their ads.”

Other social media users were quick to slam the fast foot retailer for making fun of a utensil that has been used across Asia for thousands of years.

Viet Thanh Nguyen, the Pulitzer Prize-winning Vietnamese-American novelist, shared the clip with the comment “What’s worse, this ad or using chopsticks in your hair?”

The advertisement was later removed from all of Burger King NZ’s social media platforms.

Respond to the controversy, Burger King released a statement, saying: “The ad in question is insensitive and does not reflect our brand values regarding diversity and inclusion. We have asked our franchisee in New Zealand to remove the ad immediately.”

Burger King New Zealand’s Chief Marketing Officer James Woodbridge expressed regret.

“We are truly sorry that the ad has appeared insensitive to our community. We have removed and it certainly does not reflect our brand values around diversity and inclusion.”

Burger King entered the Vietnamese market in 2011 but has struggled to win over local consumers. The firm hoped to have 60 outlets in the country by 2016, but as of 2018 had only 11.

Questions & Answers

Q.

Which specific Burger King entity created and shared the controversial advertisement?

A.

The advertisement was created and shared by Burger King NZ on its social media platforms. It was promoting a Vietnamese Sweet Chilli Tendercrisp burger.

Q.

What was the main criticism raised by social media users regarding the Burger King advertisement?

A.

Social media users criticised the ad for making fun of chopsticks, a utensil used across Asia for thousands of years. Maria Mo also expressed concern about large corporations portraying Asians offensively.

Q.

How did Burger King respond to the negative reaction to the advertisement?

A.

Burger King stated the ad was insensitive and did not reflect their brand values on diversity. They asked their New Zealand franchisee to remove it, and the Chief Marketing Officer expressed regret.

Q.

What is Burger King's current operational status in Vietnam?

A.

Burger King entered the Vietnamese market in 2011 and aimed for 60 outlets by 2016. However, as of 2018, they only had 11 outlets there.

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