Airtel to allow prepaid data top-ups for postpaid plans
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India’s Bharti Airtel has introduced an innovative new service allowing post-paid business customers to top up their data allocations with prepaid credit.
The operator will allow customers to recharge their accounts through retail or online credit purchases or mobile wallets.
The new Prepaid on Postpaid feature has been introduced to give business customers more flexibility in how they use their mobile plans while simplifying the data experience.
Users of corporate plans that lack mobile data, for example, could pay for their own allocations rather than needing to swap SIMs or devices every time they want to use their data allocations.
Standard prepaid data recharges start at 99 rupees ($1.48), the company said. Airtel has asserted that allowing prepaid top-ups for postpaid plans is an industry first.
Bharti Airtel is India’s largest mobile operator with an estimated 245.8 million customers as of the end of January.
Questions & Answers
Q.Which customer segment is the new Prepaid on Postpaid service aimed at?
Which customer segment is the new Prepaid on Postpaid service aimed at?
The new service is specifically for post-paid business customers. It allows these users to add data to their accounts using prepaid credit, offering more flexibility for their mobile plans and simplifying their data experience.
Q.How can customers top up their data allocations using this new service?
How can customers top up their data allocations using this new service?
Customers can recharge their accounts through various methods. These include retail credit purchases, online credit purchases, or by using mobile wallets, providing several convenient options for adding data.
Q.What is the primary benefit of the Prepaid on Postpaid feature for business users?
What is the primary benefit of the Prepaid on Postpaid feature for business users?
The main benefit is increased flexibility and a simplified data experience. For instance, employees on corporate plans without mobile data can pay for their own data allocations directly, avoiding the need to swap SIMs or devices.
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