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AirAsia offers flight change fee waiver

By Aiko Tanaka
1 min read
AirAsia FA
AirAsia FA
In this article (4)

AirAsia has announced that it would waive flight change fees for any new bookings made between June 3 and October 31, 2020.

In a statement today, it said the option is applicable for online bookings on airasia.com for domestic flights within Malaysia, Indonesia, Thailand, the Philippines and India.

“Guests may make an unlimited number of flight date changes via the ‘My Bookings’ tab on airasia.com or the AirAsia mobile app, and may rebook their flights for travel up to December 31, 2020, subject to seat availability and fare difference,” it said.

Meanwhile AirAsia Group president (Airlines), Bo Lingam said due to the unprecedented circumstances relating to the current public health situation and the associated travel restrictions, travel plans may be fluid throughout this year.

The airline said the flight date and time change is only applicable up to 48 hours before the original departure time and up to four hours for AirAsia India.

For further information, guests can visit this link.

Questions & Answers

Q.

Which specific countries' domestic flights are included in AirAsia's fee waiver offer?

A.

The fee waiver applies to domestic flights within Malaysia, Indonesia, Thailand, the Philippines, and India. This offer is valid for new bookings made between June 3 and October 31, 2020.

Q.

Are there any limitations on how many times a guest can change their flight date using this waiver?

A.

Guests can make an unlimited number of flight date changes. However, these changes are subject to seat availability and any fare difference, and the rebooked flight must be for travel up to December 31, 2020.

Q.

Is there a deadline for making changes to a flight's date or time before its original departure?

A.

Yes, changes to flight date and time are applicable up to 48 hours before the original departure time. For AirAsia India flights, this window is reduced to up to four hours prior to departure.

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