aCommerce Builds World-class eCommerce Fulfilment Capability with Manhattan Associates

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Manhattan Associates, Inc., (NASDAQ: MANH) today announced that Southeast Asia’s leading ecommerce service provider and online distributor aCommerce has selected the Manhattan SCALE™ product suite to support its continued expansion in the Southeast Asia region. Manhattan SCALE will deliver an improved warehouse management capability across aCommerce’s warehousing estate in Indonesia, Philippines and Thailand, enabling an easier and faster integration of new aCommerce customers. The system will also provide the required degree of scalability for the business’s projected growth in the years ahead.

While the initial implementation of Manhattan SCALE at aCommerce’s distribution centre (DC) in Thailand will be conducted by a joint team from Manhattan, aCommerce and Manhattan’s Thai GeoPartner Logiciel Consulting and Development Co., aCommerce expects its own team will manage subsequent deployments at its other DCs in the region.
Paul Srivorakul, Group CEO at aCommerce, commented: “Over recent years, local e-tailers and international retail brands expanding into Southeast Asia have focused on building their websites and supporting front end systems but today their ecommerce strategies are increasingly structured around order execution and fulfilment processes. With the Manhattan SCALE solution, we’re aiming to drive improvements in revenue and profitability for our clients through higher service levels to the end consumer as well as give them a more efficient outsourced logistics capability.”

Richard Wright, managing director at Manhattan Associates, Southeast Asia, commented, “Our unique platform will allow aCommerce to deliver on its customer service, distribution efficiency and enterprise growth goals, as well as create exceptional value for its retail customers and the consumers that they serve. We are honoured to be selected by aCommerce and excited to play such a key role in furthering its success as the leading integrated ecommerce services platform in Southeast Asia.”
Questions & Answers
Q.Which specific product suite has aCommerce chosen from Manhattan Associates?
Which specific product suite has aCommerce chosen from Manhattan Associates?
aCommerce has selected the Manhattan SCALE™ product suite. This suite will improve warehouse management across their facilities in Indonesia, Philippines, and Thailand.
Q.What primary benefits does aCommerce expect the Manhattan SCALE solution to provide for its clients?
What primary benefits does aCommerce expect the Manhattan SCALE solution to provide for its clients?
aCommerce aims to improve client revenue and profitability through higher service levels to consumers. It also intends to offer a more efficient outsourced logistics capability.
Q.Which countries will see the initial implementation and subsequent deployments of Manhattan SCALE by aCommerce?
Which countries will see the initial implementation and subsequent deployments of Manhattan SCALE by aCommerce?
The initial implementation will be in aCommerce's distribution centre in Thailand. Subsequent deployments are expected across its other DCs in Indonesia and the Philippines.
Q.Who will be responsible for managing the subsequent deployments of Manhattan SCALE after the initial implementation?
Who will be responsible for managing the subsequent deployments of Manhattan SCALE after the initial implementation?
While a joint team handles the first implementation, aCommerce expects its own team to manage subsequent deployments. This includes those at its other distribution centres in the region.
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