Health and beauty retailer Watsons Thailand has announced it will have an “O and O” (“online+offline”) focus for its growth this year.
AS Watsons regional MD Rod Routley says a strong store network, digital capabilities and growing e-commerce platform position the company well to meet evolving customer expectations.
Background guides from the Retail Academy, free to read.
Thailand
A mature, highly organised retail market where a handful of groups control the best space, tourism moves the numbers, and convenience density is world-class.
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Thailand
Segments, digital behaviour, price sensitivity and the buying patterns that shape assortment and promotion in Thailand.
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Thailand
How last-mile delivery works in Thailand, what drives cost per drop, and how to set a service promise you can keep.
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Thailand
Who the landlords are, how leases are structured, what drives rent, and how to choose a location in Thailand.
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