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Waitrose café replaces China cups and plates with paper crockery

By Aiko TanakaChina
1 min read
SWNS WAITROSE PLATES 05
SWNS WAITROSE PLATES 05
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Waitrose customers have furious to boycott a store over its plan to ditch china plates and replace them with paper crockery. Clients of a branch of the general store in Chichester, West Sussex, have apparently complained to administration in what has been named the most middle class row ever.

As though that wasn’t sufficiently horrifying, the branch additionally picked to swap out its couches for wooden seats.

The issues all started when the bistro moved from inside the Waitrose grocery store to the adjacent building, which previously housed a Costa espresso.

Because of reasons of convenience, the café started to serve its hot beverages in paper glasses and replaced its “shocking” couches with simple to-clean plastic seats.

A cafe staff part said that a dishwasher would need to be introduced at the new site before china mugs could be used.

A Waitrose representative said: ‘The criticism of our clients is importent to us and the remarks we have gotten will shape any future arrangement.’

Questions & Answers

Q.

What specifically caused the customers to complain about the Chichester Waitrose café?

A.

Customers were unhappy because the café replaced china plates and cups with paper crockery. They also complained about the café swapping its previous couches for wooden seats, which were described as plastic by a staff member.

Q.

Why did Waitrose make these changes to the café in Chichester?

A.

The changes were made for reasons of convenience after the café moved from inside the supermarket to an adjacent building. A staff member noted that a dishwasher would be needed at the new site to use china mugs.

Q.

How has Waitrose responded to the customer complaints regarding the Chichester café?

A.

A Waitrose representative stated that customer criticism is important to them. They confirmed that the comments received regarding the café's changes will influence any future plans for the branch.

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