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Vietnam Airlines among world’s top 20 carriers

By Maria SantosVietnam
1 min read
Vietnam airport
Vietnam airport
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National flag carrier Vietnam Airlines has been honored in the Top 20 World’s Best Airlines for 2025 by AirlineRatings and won the “World’s Best Value Premium Economy” award for the second consecutive year.

These accolades highlight the airline’s consistent quality and service across its entire network, regardless of flight distance or class. The retention of the “World’s Best Value Premium Economy” title underscores its excellence in this segment.

Sharon Petersen, CEO of AirlineRatings, praised Vietnam Airlines for its balance of quality and value, stating that since Jan. 14, 2025, it has expanded its premium economy class to domestic routes, offering passengers enhanced privileges.

Dang Anh Tuan, Deputy General Director of Vietnam Airlines, said: “The awards reflect our relentless efforts to improve service quality and motivates us to continue innovating and delivering world-class experiences. We remain committed to meeting and exceeding the ever-growing expectations of customers.”

AirlineRatings.com, a global aviation safety and product rating agency, evaluates over 435 airlines based on service, seating, meals, comfort, and passenger feedback.

Vietnam Airlines joins other top carriers like Korean Air, Qatar Airways, and Singapore Airlines in the prestigious Top 20 list.

Questions & Answers

Q.

Which specific criteria does AirlineRatings.com use to evaluate airlines for these awards?

A.

AirlineRatings.com assesses over 435 airlines, basing its evaluations on service standards, seating quality, meal provisions, overall comfort, and direct feedback received from passengers.

Q.

What specifically did Sharon Petersen, CEO of AirlineRatings, commend about Vietnam Airlines?

A.

Sharon Petersen praised Vietnam Airlines for its effective balance of quality and value. She also noted the airline's expansion of its premium economy class to domestic routes since January 14, 2025.

Q.

Are there other notable airlines that also made the Top 20 list alongside Vietnam Airlines?

A.

Yes, Vietnam Airlines shares the prestigious Top 20 list with several other leading carriers. These include Korean Air, Qatar Airways, and Singapore Airlines, among others mentioned by AirlineRatings.com.

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