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Unrests In Hong Kong Hits Lucrative Life Insurance Sector

By Rajiv MenonHong Kong
2 min read
37711445 HONG KONG JANUARY 12 People shopping at Fa Yuen Street Market by night Fa Yuen Street is a retail st Stock Photo
37711445 HONG KONG JANUARY 12 People shopping at Fa Yuen Street Market by night Fa Yuen Street is a retail st Stock Photo
In this article (5)

Anti-government protests in Hong Kong have dealt a severe blow to one of the city’s most lucrative industries and favored channels for getting money out of mainland China.

The sale of life insurance products to Chinese tourists has always been yielding good profits, up until protests rocked the city. The value of new life insurance policies taken out by mainland citizens in Hong Kong fell 18 percent to $1.2bn in the three months to September, according to the latest available data from the territory’s Insurance Authority.

Sales have since fallen further as hostility in the territory towards mainland Chinese has grown and tourist arrivals have plunged, industry analysts warned. Fourth-quarter momentum will be even worse than the third quarter because protests accelerated in September, October and November. It will be a big challenge,» said Shengbo Tang, an analyst at Nomura.

Hong Kong insurers have in recent years enjoyed a boom in business provided by mainland Chinese, who need to be physically present when a new premium is signed. Two of the biggest life insurers in the territory, AIA and Prudential, get up to 60 percent of their new business in Hong Kong from mainland Chinese customers, according to analysts.

A lot of the life insurers have for a long time been reliant on the huge premiums from mainlanders. But they’re not coming to Hong Kong anymore, said a Hong Kong-based adviser to multinational insurance companies.

In order to counter the slowdown, some life insurers have begun offering transportation services whereby prospective Chinese customers are picked up from the airport or land border with the mainland to parts of Hong Kong that have not yet been affected by the protests, people familiar with the industry said. The protests have also encouraged some insurers to bring forward plans to expand in the mainland.

However, the opening up of financial markets has burnished China’s allure for insurers but gaining ground in the country could take a while, observers say. In the near term, growth will be slowing: mainland business won’t make up for the drop in Hong Kong, said Tang

Questions & Answers

Q.

How much did new life insurance policy sales to mainland Chinese citizens fall by in the third quarter?

A.

The value of new life insurance policies taken out by mainland citizens in Hong Kong fell 18 percent to $1.2bn in the three months to September, according to available data.

Q.

Which specific companies are heavily reliant on new business from mainland Chinese customers?

A.

AIA and Prudential, two of the biggest life insurers in the territory, get up to 60 percent of their new business in Hong Kong from mainland Chinese customers.

Q.

What measures have some life insurers taken to try and counter the slowdown in sales?

A.

Some life insurers have begun offering transportation services. They pick up prospective Chinese customers from the airport or mainland border and take them to parts of Hong Kong unaffected by protests.

Q.

Why has the slowdown in business from mainland Chinese customers had such a significant impact on Hong Kong's insurance sector?

A.

The sector has enjoyed a boom in business from mainland Chinese, who must be physically present to sign new premiums. Insurers were reliant on their large premiums.

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