Skip to content
Automotive

Uber Submits Appeal To Regain London Taxi License

By Aiko Tanaka
2 min read
uber logo 071615
uber logo 071615
In this article (5)

Uber submitted an appeal on Friday against a decision by London’s transport regulator to strip the taxi app of its right to operate in one its most important markets, setting up a potentially lengthy legal process during which it can continue to take rides. Last month, Transport for London (TfL) refused to grant the Silicon Valley-based company a new license due to what it called a “pattern of failures” on safety and security, the latest stage of a long-running battle with the authorities.

Uber, which was also denied a license by TfL in 2017 before a judge restored it on a probationary basis, said it had changed its business model over the last two years and would go further, as it lodged its appeal at Westminster Magistrates’ Court.

“We are committed to Londoners and are working closely with TfL to address their concerns and requests, as we have since 2017,” said the firm’s Northern and Eastern Europe boss Jamie Heywood. TfL director Helen Chapman said it would now be for a magistrate to decide.

“We found Uber not fit and proper to hold a new private hire operator’s license on 25 November,” she said in a statement. “We note that Uber has submitted an appeal and it will now be for a magistrate to determine if they are fit and proper.”

The firm’s roughly 45,000 drivers in London will still be able to take rides until the appeals process is exhausted, which could take months or even years.

The regulator said in November that unauthorized drivers were able to upload their photos to other Uber accounts so that on at least 14,000 trips a driver other than the advertised one picked up passengers.The Silicon Valley company has run into regulatory barriers and a backlash in several markets, forcing it to withdraw completely from places such as Copenhagen and Hungary.

In London, black cab drivers who see Uber as a threat to their livelihoods have blocked streets in protest, arguing that they are being unfairly undercut by an inferior service.

Questions & Answers

Q.

What specifically caused Transport for London to refuse Uber a new license?

A.

TfL stated it refused to grant Uber a new license due to a 'pattern of failures' regarding safety and security. This included unauthorized drivers uploading photos to other Uber accounts, leading to different drivers picking up passengers on at least 14,000 trips.

Q.

What happens to Uber's operations in London while the appeal process is underway?

A.

Uber can continue to operate and its approximately 45,000 drivers in London will still be able to take rides. This arrangement will last until the entire appeals process has been fully concluded.

Q.

Has Uber faced similar licensing issues with TfL before?

A.

Yes, Uber was previously denied a license by TfL in 2017. A judge later restored it, but only on a probationary basis, indicating a history of regulatory challenges in London.

Q.

How long might this appeals process take to reach a final decision?

A.

The appeals process could potentially be quite lengthy. The article suggests that it might take several months or even up to a few years before a definitive decision is reached by the magistrate.

Reader pulse

Will Uber retain its London licence?

21,030 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready