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U-Tapao Rayong-Pattaya International Airport joins with AIS to develop Smart Terminal Pioneering

By Minjun ParkThailand
3 min read
AIS WAS 21
AIS WAS 21
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U-Tapao Rayong-Pattaya International Airport has entered into a partnership with AIS to support and develop its air transport system through the introduction of new innovations. AIS will take part in the pre-construction period and the opening of the Passenger Terminal 3, upgrading the airport to become the Bangkok’s third major commercial airport in the future. It will serve passengers connecting to Don Muang International Airport and Suvarnabhumi Airport in line with the Eastern Economic Corridor (EEC) Plan, which is one of key strategies of the Thailand 4.0 initiative.
U-Tapao Rayong-Pattaya International Airport has entrusted AIS to provide integrated digital solutions for the development of the second passenger terminal into a Smart Terminal. The initial phase is centered on 2 key goals: 1) improve passenger services through the U-Tapao Application that provides all aviation information including flight status, airport transfers from/to the airport, and car parking. In addition, the app will provide a map notifying service spots that complementthe navigation systems within the airport via Augmented Reality (AR) technology. This new service is designed to allow passengers to enjoy maximum convenience for the first time in Thailand; 2) enhance the terminal management system with Video Analytics technology, which is comprised ofa digital closed-circuit camera network and complemented by an AI-based image processing program and Big Data for application in the development of a Face Recognition system to verify persons in the airport. The Face Recognition system will raise the standard of security and allow for the identification of both suspicious persons and objects, as well as VIPs. Moreover, Heat Map Analytics will be adopted to identify the volume of passengers in the airport areas in order to enhance the efficiency of the security system and the airport’s management and services.Rear Admiral Luechai Sri-eamgool, U-Tapao AirportAuthority Director, says: “We are delighted with the public-private partnership to deploy digital technology in upgrading services and management of Passenger Terminal 2 into a Smart Terminal. This is in accordance with the government’s Digital Economy policy to develop U-Tapao Airport as Bangkok’s third commercial airport. In addition, the development project is a part of the EEC framework that serves passengers connecting with Don Muang International Airport and Suvarnabhumi Airport. Finally, U-Tapao Airport aims to be the major aviation hub of the region.”

U-Tapao Rayong-Pattaya International Airport is thus partnering with Advanced Wireless Network Company Limited (AWN), a subsidiary of AIS – Thailand’s No. 1 mobile network and digital technology provider- to develop a Mobile Application and Video Analytics as well as computerized and IT systems for airport communication services in the second passenger terminal. The goal is to increase the service capability of the airport through the effective deployment of digital technologies. The airport needs to provide convenience and deliver the ideal experiences for users with its integrated services. Moreover, the airport will increase its efficiency in safety and security as well as building management systems.

Mr. Yongsit Rojsrikul, Chief Enterprise Business Officer, adds: “As a leading digital life service provider, AIS is providing thevery best communications service to Thais. Another key goal of the company is to apply digital technology in its utmost capacity to strengthen all aspects of the country. Through the partnership with U-Tapao Airport, AIS has invested in the development of 2 systems which will be ready for service in the last quarter of this year. AIS expects it will be a model for the development of airport passenger terminals into full-range Smart Terminals in the future. We believe that the EEC is crucial to revolutionizing the country’s economy, and that a partnership between the public and private sectors is required to make concrete developments and drive Thailand’s sustainable economy.

“Today, AIS is very glad and proud of being entrusted by U-Tapao International Airportand be its partner in adopting digital technology for upgrading the services and management system of the Passenger Terminal 2,” concludes Mr. Yongsit.

Questions & Answers

Q.

Which specific technologies are being introduced to enhance passenger services at U-Tapao Rayong-Pattaya International Airport?

A.

The airport is introducing the U-Tapao Application, which provides aviation information, transfers, car parking details, and a map with service spots. This app will use Augmented Reality (AR) technology for navigation within the airport.

Q.

What is the timeline for the new systems developed by AIS to become operational at the airport?

A.

AIS has developed two key systems that are expected to be ready for service and implemented in the last quarter of this year. These systems are part of the upgrade for Passenger Terminal 2.

Q.

How will the new digital solutions enhance security at the airport?

A.

Security will be enhanced through Video Analytics technology, including a digital CCTV network with AI-based image processing. This enables a Face Recognition system to identify suspicious individuals, objects, and VIPs, along with Heat Map Analytics for passenger volume.

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