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Tune Protect and AirAsia to unveil travel protection for foreign travellers into Langkawi and Thailand

By Wei ZhangMalaysia
2 min read
Airasia Grounded
Airasia Grounded
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In an industry first, Tune Protect and AirAsia have launched the Covid Travel Pass as an added convenience for air travelers to meet the mandatory insurance coverage set by the governments for fully vaccinated international travelers flying into the countries. Kicking off with Langkawi, Malaysia, and various tourist destinations in Thailand, the service will be expanded to include other countries and destinations in due course.

Currently, travelers flying AirAsia into Langkawi, Malaysia, and destinations in Thailand can subscribe to the Covid Travel Pass when booking their flight tickets on the AirAsia super app, post-flight purchase subscription options are also available before travelers depart. The introduction of the Covid Travel Pass plans is timely as they also meet the year-end travel needs of AirAsia’s guests who wish to head to their much-awaited holidays and the impending opening of regional and international borders.

The Covid Travel Pass plans are complete with enhanced COVID-19 coverage to satisfy the Malaysian government’s requirement for international travelers coming into Langkawi to have mandatory insurance coverage of USD 80,000 while for Thailand, the required mandatory coverage is USD 50,000.

“As Malaysia and Thailand open their international borders, AirAsia is prepared to meet the rise in the pent-up travel demand especially towards the end of the year as a peak travel period. Traveling today comes with a new set of protocols and we want to reassure our guests that we are ready to welcome them with the right travel protection products provided by Tune Protect while observing strict and disciplined protocols to ensure the safety of our passengers in-flight and beyond so that they can have total peace of mind,” said Bo Lingam, Group CEO of AirAsia Aviation.

AirAsia has spent a period of downtime in travel over the past one-and-a-half years to further improve and revamp its flight procedures and processes. In the highest interest of safety and well-being of all its guests and employees, AirAsia will accept only fully vaccinated guests onboard its flights, and likewise, ensure only fully-vaccinated employees will operate flights and be on duty at the airport terminals.

Despite mostly not flying for a good part of the past 18 months, all AirAsia’s aircraft are properly maintained according to procedures set by the manufacturer. AirAsia has set up an in-house maintenance, repair, and operations (MRO) unit called Asia Digital Engineering that provides services not only to AirAsia but also other airlines. Likewise, all its pilots and cabin crew are regularly sent for mandatory refresher courses and ongoing retraining so that they are always on top of their job.

Questions & Answers

Q.

Which specific destinations are currently covered by the Covid Travel Pass?

A.

The Covid Travel Pass is currently available for travellers flying into Langkawi, Malaysia, and various tourist destinations in Thailand. It will be expanded to include other countries later.

Q.

What is the mandatory insurance coverage amount required for travellers to Thailand under this new scheme?

A.

For Thailand, the mandatory insurance coverage required for international travellers under the Covid Travel Pass is USD 50,000. This is to satisfy government requirements.

Q.

How can AirAsia passengers purchase the Covid Travel Pass?

A.

AirAsia passengers can subscribe to the Covid Travel Pass when booking their flight tickets on the AirAsia super app. Post-flight purchase options are also available before departure.

Q.

What are AirAsia's requirements for passengers flying on its services?

A.

AirAsia will only accept fully vaccinated guests onboard its flights. This is part of new protocols to ensure safety and well-being for all passengers.

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