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The Shilla officially launches Beauty&You

By Rajiv MenonHong Kong
1 min read
ShillaDF Curated Zone
ShillaDF Curated Zone
In this article (5)

Korean-headquartered travel retailer The Shilla has officially launched its Beauty&You concept stores in Hong Kong International Airport (HKIA) after a six-month soft launch.

At the launch, Shilla Travel Retail Hong Kong MD Alice Woo said: “We hope to redefine the airport retail experience and customer journey with a comprehensive brand profile presented in an interactive and engaging environment. Our aim is to deliver the ultimate shopping experience to a diverse audience in one of the most robust travel markets in the world.”

In line with experiential retail trends, Beauty&You offers curated hospitality with high-end product offerings to attempt seamless retail experiences. In a statement, the company said the store is designed to provide “journeys of discovery” for every customer, with professional beauty and fashion advisors placed in engagement zones with both branded and unbranded counters, offering personalised recommendations.

The retail space is not only designated as a shopping environment, but also for “retailtainment” where customers may explore their own beauty preferences by experimenting with combinations of multiple brands and experiences – involving digital elements such as virtual makeup apps and VR headsets, as well as instant photo printing and even a ‘lucky claw machine’.

The store will stock around 200 brands, including premium labels not otherwise available at HKIA. These include David Beckham’s House 99; Korean & Japanese beauty brands The History of Whoo, su:m37o, Three, and ReFa; image-maker Nars; Italian-crafted luxury leather goods and accessory brands Bresciani, Maglia Francesco, Victrix; and accessory brands such as Alexander McQueen and Didier Dubot.

To mark the official launch and the 20th Anniversary of HKIA, in-store promotions and discounts will be held throughout July.

View the images of the newly launched villa below :

Questions & Answers

Q.

What kind of interactive elements can customers expect to find within the Beauty&You stores?

A.

Customers can try digital elements like virtual makeup apps and VR headsets to explore beauty preferences. There are also instant photo printing services and a 'lucky claw machine' for entertainment within the retail space.

Q.

Which premium brands are exclusively available at HKIA through the new Beauty&You concept stores?

A.

The stores stock brands not previously available at HKIA, such as David Beckham's House 99, Korean and Japanese beauty brands like The History of Whoo, and luxury leather goods from Bresciani and Maglia Francesco.

Q.

What is the purpose of the professional advisors within the Beauty&You concept stores?

A.

Professional beauty and fashion advisors are placed in engagement zones with branded and unbranded counters. They aim to provide personalised recommendations to customers, enhancing their discovery journey.

Q.

How long has The Shilla's Beauty&You concept been operational at Hong Kong International Airport?

A.

The Beauty&You concept stores officially launched after a six-month soft launch period. This indicates they have been operating in some capacity for at least half a year prior to the formal announcement.

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