Skip to content
Telecom

Telenor launches digital health service in Bangladesh

By Rajiv Menon
1 min read
Telenor fiber
Telenor fiber
In this article (4)

Telenor Health, the digital health unit of the Telenor Group, has introduced a digital health service in Bangladesh.

The company’s first digital offering, Tonic, is a mobile-based integrated digital service that includes: Tonic Jibon (life), the first Bengali-language services that provides free science-backed information on how to build a healthier and happier life; Tonic Daktar (doctor), which enables members to access medical advice on basic health topics via phone 24 hours a day; Tonic Discounts, which offers exclusive discounts up to 40% on key services at more than 50 popular hospitals across Bangladesh; and Tonic Cash, which provides members compensation if they have been hospitalized for three consecutive nights or more, paid directly to a member’s mobile banking wallet.

Telenor said the service is being offered in the first phase exclusively to its 57 million Grameenphone customers.

Bangladesh Health Minister Mohammad Nasim and State Minister of Posts & Telecommunication Tarana Halim attended the official launch in Dhaka.

“Harnessing technology in order to address basic health challenges is an area of growing interest for Telenor, especially in countries like Bangladesh,” said Sigve Brekke, President and CEO of Telenor Group.

Telenor has been present in the country since 1997 and now serves more than 185 million customers across Asia. The company established Telenor Health to scale Tonic and other digital health services to other markets upon success in Bangladesh.

Questions & Answers

Q.

Which specific customers can currently access the new digital health service?

A.

The Tonic service is being offered exclusively in its first phase to Telenor's 57 million Grameenphone customers.

Q.

What is the primary goal for Telenor Health with this new offering in Bangladesh?

A.

Telenor established Telenor Health to scale Tonic and other digital health services to other markets if it proves successful in Bangladesh.

Q.

What are the main features included in the Tonic digital health service?

A.

Tonic includes Tonic Jibon for free health information, Tonic Daktar for 24/7 phone medical advice, Tonic Discounts for savings at hospitals, and Tonic Cash for hospitalisation compensation.

Reader pulse

Will Telenor's Tonic succeed?

20,423 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Monday, Wednesday and a Friday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Monday, Wednesday and the Friday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready