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When asked about Telcovas’s focus for the year, Singh emphasized their dedication to addressing critical pain points for mobile network operators (MNOs).
He highlighted their innovative approach to integrating artificial intelligence (AI) into their solutions to enhance MNO operations. “One of our solutions is Automated Roaming Assist, which is an AI-enabled troubleshooting application that can be embedded in the selfcare app for any MNO and integrated into the chatbot to solve roaming solutions for subscribers.” Singh elaborated. “This enables troubleshooting, reporting, and analysis of the problems from subscribers’ handsets and destination MNO’s, in addition to the whole roaming journey.”
Mehaidly also introduced their AI Spam Call Controller, designed to pre-emptively identify and manage spam calls. “This solution uses AI to analyze calls before setup, alerting customers and allowing MNOs to blacklist or whitelist calls as per their preference,” he added.
Reflecting on their achievements in 2024, Singh expressed satisfaction with Telcovas’s growth trajectory. “We have been able to grow our business over the past year, enjoying great growth in revenue, profit, people, footprint, and customer reference.”
Singh emphasized the key products driving this growth, including private 5G networks tailored for industries like mining, manufacturing, and defense, along with robust roaming VAS (value added services) and cybersecurity solutions. “We’ve also made significant strides in mobility solutions and regulatory compliance across Africa and the Middle East,” Singh noted.
Looking ahead, Mehaidly revealed Telcovas’s strategic expansion into Latin America and Southeast Asia in early 2025. Singh concluded:
Overall, the company’s success is a testimony to Telcovas’s commitment to innovation and customer-centric growth.
