Department stores are undergoing renovations to attract the so-called MZ generation – encompassing the Millennials and Generation Z. After its first renovation in 11 years, Hyundai Department Store’s Jungdong branch reopened the ‘U-Plex’ Fashion House on…
Savvy Southeast Asian consumers are shop-hopping across an average of 5.2 online sites before making a purchasing decision, up from 3.8 sites last year. The insight is among those unveiled by a new joint Facebook and Bain & Company report that shows digital…
Macau’s casino malls have seen a welcome resurgence in foot traffic as locals bearing shopping vouchers return to store floors. While gamblers have yet to return to the casino venues, government e-voucher handouts to eligible residents of the territory have…
Fashion e-tailer Zalora has partnered with global pre-owned fashion platform Vestiaire Collective. Zalora’s Hong Kong customers can now access more than 5000 authenticated Vestiaire items across womens’ and mens’ categories via the firm’s website and app.…
South Korean online shoppers still see offline stores as a crucial part of shopping, a recent study has shown. Furthermore, despite the widely held belief that consumers will engage in online shopping during lunch breaks, or before they go to bed, the study…
Singaporean shoppers still prefer in-store shopping, a study by UK mobile tech firm Blis shows. The Real Retail Study analysed shopper behaviour in Singapore, and concluded the desire to shop in store is also very much alive, especially when it comes to food…
A Kiehl’s pop up at Sha Tin features an AR gaming app to engage with shoppers. The beauty products retailer’s short-term store at the New Town Plaza in Sha Tin has been launched to promote Kiehl’s Calendula Serum-Infused Water Cream, and displays a giant 3D…
Hong Kong International Airport’s one-stop online-shopping platform HKairportshop.com is making orders purchased via the platform ready for pickup at the airport 90 minutes after the purchase is made – including duty-free hard liquor. The e-commerce platform…
AllGoods, a free marketplace for Kiwi buyers and sellers, has announced it has reached its one-millionth listing, 12 months after launching. The TradeMe competitor said it has maintained steady growth over the past few months. Its app has also become the top…
Online sales in Malaysia and Indonesia are set to boom in the lead up to – and during – Ramadan, according to an analysis by advertising platform Criteo. Based on data from last year’s festival – which ran from May 15 to June 14, consumer activity typically…
Asics Singapore has launched an online store, with other Southeast Asian markets to follow soon. The one-stop destination for all Asics products introduces an integrated shopping experience with shoes exclusive to the online store and a seamless check-out…
Cineleisure mall has unveiled its new look, welcoming three new tenants. Targeting youth, the revamped mall gets interiors fitted with concrete juxtaposed against rustic wood timber, with a blend of earthy hues and cool steel palettes. The mall also extends…
Southeast Asia eCommerce leader Lazada today announced an allen compassing series of products and services that will fire up the growth of its brands and sellers – big or small – to win market share in the region by transforming them into “Super eBusinesses”.…
UK fashion retailer Primark has introduced gender-neutral changing rooms in two stores, prompting both criticism and support from online observers. The move comes a year after Topshop began integrating its changing rooms. The response to Primark’s…
Buy now, pay later provider Afterpay is enabling shoppers to make cross-border payments through the service, following a successful trial. The feature means that businesses that offer Afterpay at checkout will now be able to offer the payment method to…
New research reveals 75 per cent of shoppers prefer live-agent support for customer service verses 25 per cent support for self service and chatbots. The research, from cloud contact-centre operator NewVoiceMedia, identified consumer concerns about sharing…
Background from the Retail Academy
Evergreen guides that explain the mechanics behind this topic.
Ship-from-store, click and collect, marketplace fulfilment and live commerce, what each model demands from inventory accuracy, staffing and systems, and whe…
Plain definitions and formulas for the retail metrics that appear in Asian earnings calls, investor decks and operating reviews, with notes on how each one…
The four ways brands enter Asian retail markets, what each one costs in control and capital, and the questions that decide which is right for a given country.
Retail Leadership · 13 min read
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