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Indonesian unicorn startup Traveloka announced the resignation of its co-founder, Derianto Kusuma, from his position as chief technology officer on Tuesday. Derianto was one of three persons involved in the establishment in February 2012 of the online…
Malaysia, one market in the region which has not stifled the growth of short-term accommodation, is Airbnb’s fastest growing market in Southeast Asia, welcoming over two million guests in the past 12 months as of July 1, marking a 99% growth year on year.…
Hotel booking sites Agoda and Booking.com have been ordered to revise their no-refund policies or potentially face legal action. Korea’s Fair Trade Commission (FTC) announced on Wednesday that it has ordered the two global travel platforms to revise the terms…
Chinese travelers still trust and use traditional travel agencies more than online booking sites in 2016. But the percentage of online travel agency penetration in China reached a record high level last year. According to a Chinese outbound market report from…
Evergreen guides that explain the mechanics behind this topic.
E-commerce
Ship-from-store, click and collect, marketplace fulfilment and live commerce, what each model demands from inventory accuracy, staffing and systems, and whe…
Retail Operations · 11 min read
E-commerce
Which platforms matter in Brunei, how buyers pay, why cash on delivery still shapes the economics, and what a delivered order really costs.
Asia Market Guides · 9 min read
KPIs and definitions
Plain definitions and formulas for the retail metrics that appear in Asian earnings calls, investor decks and operating reviews, with notes on how each one…
Retail Toolkit · 8 min read
Market entry
The four ways brands enter Asian retail markets, what each one costs in control and capital, and the questions that decide which is right for a given country.
Retail Leadership · 13 min read
Weekly Briefing
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