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Analysis of 180,000 global market signals shows routine grocery shopping shifting to automated AI agents while physical stores pivot to experiential discovery.
The domestic loyalty market is expanding toward $1.57 billion in 2026 despite widespread account inactivity among consumers.
A report by Shop ANZ and Vypr found 79 per cent of shoppers visited a different retailer for an offer, while 81 per cent say price matters more than a year ago.
Cultural observances during the seventh lunar month push Philippine buyers to defer property deals and major life purchases rather than abandon them.
New consumer research reveals Australian buyers increasingly rely on artificial intelligence tools rather than floor staff for retail product guidance.
Brand loyalty in Asia faces disruption as artificial intelligence shopping agents gain consumer trust to pick alternative products based on value and fit.
Despite the rise of artificial intelligence, personal trust continues to be the most significant factor influencing consumer purchases in Southeast Asia’s US$219 billion market. Retailers are finding that human interaction and trusted relationships outweigh…
A study by Focus Insights shows 85 percent of consumers noticed smaller pack sizes, with one in five prepared to abandon downsized products entirely.
Indian retail is coming to terms with the digital disruption that is converging the online and offline retailers to explore customer insights using artificial intelligence in the new landscape for retail that is set to usher. At the two-day conclave of India…
New-age digital customers are changing, so are the ways to keep them hooked. Today’s customers in Asia, like those elsewhere, expect seamless and consistent omnichannel experiences along with the best quality and price. Thanks to a plethora of touch-points,…
Asian online shoppers research, locate, engage with and purchase products and services in entirely different ways in different markets, according to a new report. For example, almost all consumers in Indonesia knowingly provide brands with wrong details,…
Consumers across Southeast Asia and Greater China feel safer paying in a brick and mortar environment as opposed to online; sole exception is China According to the inaugural MasterCard Safety and Security Index, consumers across Southeast Asia and Greater…
Conventional retailers and shopper items corporations want to vary the enterprise methods shortly within the realities of a “new normaI” in China. Worldwide shopper companies, particularly, have to be extra versatile and complicated with their offline and…
The buyer confidence index in Viet Nam elevated by six factors to 112 factors over the past quarter, in response to Nielsen’s reort for the primary quarter of 2015 launched on Might 20. This was the third third consecutive improve and the nation’s highest…
Evergreen guides that explain the mechanics behind this topic.
Consumer trends
Segments, digital behaviour, price sensitivity and the buying patterns that shape assortment and promotion in Brunei.
Asia Market Guides · 8 min read
E-commerce
Ship-from-store, click and collect, marketplace fulfilment and live commerce, what each model demands from inventory accuracy, staffing and systems, and whe…
Retail Operations · 11 min read
KPIs and definitions
Plain definitions and formulas for the retail metrics that appear in Asian earnings calls, investor decks and operating reviews, with notes on how each one…
Retail Toolkit · 8 min read
Market entry
The four ways brands enter Asian retail markets, what each one costs in control and capital, and the questions that decide which is right for a given country.
Retail Leadership · 13 min read
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