Supermarkets in Vietnam lack qualified staff due to lack of professional training

A majority of staff in Vietnam’s supermarkets and trading centres lack professional training, according to Vu Vinh Phu, chairman of the Hanoi Supermarket Association.

Retail centres are on the rise, but they’re facing a serious shortage of well-trained staff, he said. Organising training programs for supermarket workers is not an easy task.

Some positions – salespersons, security guards and accountants – required short-term training, but key positions such as managers and deputy directors would take more time and expense, he said.