Supermarkets in Vietnam lack qualified staff due to lack of professional training

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A majority of staff in Vietnam’s supermarkets and trading centres lack professional training, according to Vu Vinh Phu, chairman of the Hanoi Supermarket Association.
Retail centres are on the rise, but they’re facing a serious shortage of well-trained staff, he said. Organising training programs for supermarket workers is not an easy task.
Some positions – salespersons, security guards and accountants – required short-term training, but key positions such as managers and deputy directors would take more time and expense, he said.
Questions & Answers
Q.What specific roles in Vietnamese supermarkets are suffering from a lack of professional training?
What specific roles in Vietnamese supermarkets are suffering from a lack of professional training?
The article highlights salespersons, security guards, and accountants as positions requiring short-term training. More complex roles like managers and deputy directors also lack qualified individuals.
Q.Who identified the problem of insufficient professional training among supermarket staff in Vietnam?
Who identified the problem of insufficient professional training among supermarket staff in Vietnam?
Vu Vinh Phu, who serves as the chairman of the Hanoi Supermarket Association, is the source who pointed out this significant lack of professional training.
Q.Why is it difficult for supermarkets in Vietnam to provide the necessary training for their employees?
Why is it difficult for supermarkets in Vietnam to provide the necessary training for their employees?
Organising training programmes for supermarket workers is described as not an easy task. Key positions like managers and deputy directors would particularly require more time and expense to train properly.
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