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StarHub launches autonomous delivery robot

By Wei ZhangSingapore
1 min read
starhub office
starhub office
In this article (5)

Singapore’s StarHub has entered a partnership with ST Kinetics to supply autonomous delivery robots to local businesses.

Under the partnership, the companies will deploy Aethon TUG robots to business environments, starting with a roll out in three hotels to streamline the laundry supply chain.

TUG robots (pictured) were designed by ST Engineering’s land systems business Aethon. They are designed to transport materials of up to 635kg per trip.

The robots are integrated with a customer’s Wi-Fi infrastructure, elevator and IT systems to allow it to navigate autonomously on premises, including by opening doors and riding elevators.

TUG will be the second robotics solution introduced by StarHub for corporate customers. The operator is offering managed robotics solutions through an as a service business model, which includes round-the-clock technical support and maintenance services.

In addition, the partnership is part of StarHub’s connected building initiative to provide IoT solutions for companies to solve environmental sustainability, productivity or safety challenges.

“Faced with continued manpower crunch, the hospitality industry is increasingly turning to innovation and automation to drive better business outcomes,” StarHub chief of enterprise Dr Chong Yoke Sin said.

“We are pleased to partner ST Kinetics to offer the TUG to our customers, for tasks involving heavy lifting. This can help reduce lifting hazards and boost productivity, ultimately saving costs for customers.”

Questions & Answers

Q.

Which specific company designed the TUG robots being deployed by StarHub and ST Kinetics?

A.

The TUG robots were designed by Aethon, which is described as ST Engineering's land systems business. This partnership uses their existing technology for local businesses.

Q.

What is the primary sector where these autonomous delivery robots will initially be deployed?

A.

The initial deployment of the autonomous delivery robots will be in three hotels. They are intended to streamline the laundry supply chain within these hospitality environments first.

Q.

Beyond supplying the robots, what additional services does StarHub offer as part of its managed robotics solution?

A.

StarHub offers a comprehensive 'as a service' business model for its managed robotics solutions. This includes providing round-the-clock technical support and ongoing maintenance services for the deployed robots.

Q.

What is the maximum weight capacity that a single TUG robot can transport per journey?

A.

A single TUG robot is designed to transport materials weighing up to 635kg per trip. This significant capacity aims to assist with heavy-lifting tasks for businesses.

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