Skip to content
Food

Starbucks, Shake Shack summoned over excessive personal data collection

By Sarah Chen
1 min read
starbucks 1
starbucks 1
In this article (4)

Chinese regulators in financial hub Shanghai summoned three firms including Starbucks and Shake Shack earlier this week for collecting excessive personal information, the city’s cyberspace regulator said on Wednesday.

The regulators urged these firms to comprehensively rectify, protect personal information and safeguard the legitimate rights and interests of consumers, Shanghai’s cyberspace regulator said in a statement.

Currently, two firms including Shake Shack have made initial improvements to the issues, and Starbucks is actively making adjustments, the regulator said

Questions & Answers

Q.

Which firms were summoned by Chinese regulators?

A.

Starbucks and Shake Shack were among the three firms summoned by Shanghai's cyberspace regulator. The third firm is not named in the article.

Q.

What action did the regulators take against these firms?

A.

The regulators urged the firms to comprehensively rectify their practices, protect personal information, and safeguard consumer rights.

Q.

Have the firms started addressing the issues mentioned?

A.

Yes, Shake Shack and one other firm have made initial improvements, while Starbucks is actively making adjustments.

Reader pulse

How will this impact foreign brands in China?

17,847 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready