Starbucks India Speeding up store rollouts

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Starbucks India plans to ramp up its store rollout. The global coffee chain opened 25 new stores in the last financial year and 30 new stores this year with local partner Tata Global Beverages – but plans to open a far greater number of new stores in the near future, according to Tata Starbucks CEO Navin Gurnaney, with an investment of more than US$6.4 – 7.1 million.
“We spend anywhere between $213,000 and $284,000 to build a store,” said Gurnaney in an interview with the Business Standard. “We would not be being aggressive with our store growth if we didn’t see potential. We think the market is very strong. Excellence is always well received and we believe we have an excellent experience, partners and products. We are extremely bullish on India. India is one of the top five growing markets for Starbucks internationally.”
Starbucks India stores serve an average of 270,000 customers per week, with 90 percent of their chosen beverages being coffee.
“People don’t come to us just to buy a sandwich,” added Gurnaney. “It is always an accompaniment with a beverage. The coffee category has been growing with all groups of people and the millennials are certainly gravitating towards coffee. But not just millennials, it is also the 30 years something upwardly mobile, better traveled and better-educated people which are growing in India.”
While there has been some speculation that Starbucks Tata is considering an acquisition of a rival brand, Gurnaney insisted that Starbucks India outlook is extremely optimistic, and that future plans are to be “thoughtfully aggressive”.
Starbucks entered India with its first store in Mumbai launching in 2012.
Questions & Answers
Q.What is the expected investment for Starbucks India's expansion plans?
What is the expected investment for Starbucks India's expansion plans?
Starbucks India anticipates investing between US$6.4 million and US$7.1 million to fund its aggressive new store rollouts. Each new store typically costs between $213,000 and $284,000 to build.
Q.How many new stores has Starbucks India opened in the last two financial years?
How many new stores has Starbucks India opened in the last two financial years?
Starbucks India opened 25 new stores in the previous financial year. This year, in partnership with Tata Global Beverages, they have opened 30 new stores, totalling 55 new outlets over two years.
Q.What is the primary customer demographic driving coffee consumption for Starbucks in India?
What is the primary customer demographic driving coffee consumption for Starbucks in India?
The coffee category is growing across various groups, particularly among millennials. Also, upwardly mobile, well-travelled, and better-educated individuals over 30 are significantly contributing to this growth.
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