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Starbucks expands delivery services in China with Meituan tie-up

By Sarah ChenChina
1 min read
chi starbucks digital era 20150123
chi starbucks digital era 20150123
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Starbucks said on Tuesday it has entered into a partnership with China’s Meituan that will allow its Chinese customers to order coffee delivery via the super app’s platform.

The move will expand the U.S. coffee chain’s delivery footprint in China, which has since 2018 used Alibaba Group’s Ele.me as its exclusive delivery partner.

The two companies will also launch a service that will allow Meituan users to make private bookings for a tasting of coffees and learn to make them at Starbucks stores, it said.

Starbucks has 5,360 stores in more than 200 Chinese cities, making it the second-largest market only after the United States, according to the company’s most recent earnings report.

The company also said it would utilize Meituan’s “superstore” feature under the partnership which will see each of its stores have its own unique page on Meituan’s platforms by the end of this year, from which customers can book food delivery services or check local events.

Questions & Answers

Q.

Does Starbucks plan to stop using its previous delivery partner in China?

A.

The article states Starbucks has used Alibaba Group’s Ele.me as its exclusive delivery partner since 2018. The new partnership with Meituan will expand the company's delivery footprint, but it does not specify if the existing partnership will cease.

Q.

What additional services will be offered through the Meituan partnership, beyond standard delivery?

A.

Meituan users will be able to make private bookings for coffee tastings and learn to make coffee at Starbucks stores. Also, each Starbucks store will have a unique page on Meituan's platforms for booking delivery or checking local events.

Q.

How significant is the Chinese market for Starbucks globally?

A.

China is Starbucks' second-largest market worldwide, after the United States. The company currently operates 5,360 stores across more than 200 Chinese cities, according to its latest earnings report.

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