Standard Chartered names James Dolphin as its CIO for retail banking
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Standard Chartered Bank has appointed James Dolphin as its Chief Information Officer (CIO) for retail banking. From March 2016, Dolphin will report directly to the bank’s Group CIO, Dr Michael Gorriz, and be based in Singapore.
Prior to this role, Dolphin was Capital One’s CIO for retail and direct banking for since 2012. In that role, he led Capital One’s digital transformation strategy for the retail business by building strong engineering teams, and instilling a software development culture. He also redesigned and rewired Capital One’s retail channels to deliver market-leading digital experiences during his time there.
Besides Capital One, Dolphin has held senior technology leadership roles at Bank of America too.
“James brings with him a strong reputation as a technology leader and innovator. He is highly experienced in leading large teams and driving an agile culture that is innovative and customer-centric. I am confident that he will be a valuable addition to Standard Chartered,” said Dr Gorriz.
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Questions & Answers
Q.What will James Dolphin's new role at Standard Chartered involve?
What will James Dolphin's new role at Standard Chartered involve?
James Dolphin will serve as the Chief Information Officer for Standard Chartered's retail banking division. He will report to the bank’s Group CIO, Dr Michael Gorriz, and be based in Singapore.
Q.What is James Dolphin's previous experience in retail banking technology?
What is James Dolphin's previous experience in retail banking technology?
Before joining Standard Chartered, James Dolphin was the CIO for retail and direct banking at Capital One. There, he led digital transformation, built engineering teams, and redesigned retail channels to improve digital experiences.
Q.When will James Dolphin start his new position at Standard Chartered?
When will James Dolphin start his new position at Standard Chartered?
James Dolphin is scheduled to begin his new role as Chief Information Officer for retail banking at Standard Chartered from March 2016. He will be based in Singapore.
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