SSENSE Launches Chinese Online Store
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Canada’s Ssense has developed a Chinese language version of its online store as it seeks to boost sales in greater China.
Described as a “personalised shopping experience” the site is in simplified Chinese and includes product descriptions and customer care services directly targeting customers in China.
Mandarin-speaking customer care representatives will be available at certain times of the day to assist shoppers, and taxes or duties applicable to Chinese customers will be included on the price list.
Chinese is the fourth language to be used on the Ssense platform.
Questions & Answers
Q.What specific features does the new Ssense Chinese online store offer customers?
What specific features does the new Ssense Chinese online store offer customers?
The new site offers a personalised shopping experience in simplified Chinese. It includes product descriptions, customer care services, and Mandarin-speaking representatives to assist shoppers.
Q.How will the new online store handle additional charges for Chinese customers?
How will the new online store handle additional charges for Chinese customers?
Taxes or duties applicable to Chinese customers will be clearly included on the price list. This aims to provide transparency regarding the total cost of purchases for shoppers.
Q.How many languages does the Ssense platform now support in total?
How many languages does the Ssense platform now support in total?
Chinese is the fourth language to be introduced on the Ssense platform. This expansion aims to broaden their reach to a larger international customer base.