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South Koreans move from malls to markets in Covid-19’s wake

By Aiko TanakaKorea
1 min read
korea retail
korea retail
In this article (5)

Offline retailers in South Korea, once on the verge of a crisis after consumers flocked to e-commerce vendors following the coronavirus outbreak, are now seeing a chance to make a comeback.

As people remain indoors for extended periods due to work-from-home policies and delays to the school year resumes, a growing number of South Koreans are going to local supermarkets and stores to do their shopping.

Local discount retailers and large-sized malls saw sales increases of 1 to 5 percent after South Korea raised the public health alert to its highest level.

After the World Health Organization declared Covid-19 a pandemic, local supermarket sales jumped by more than 14 percent between March 8 and 21, while large-sized malls and discount retailers saw their sales drop.

“As the coronavirus outbreak dies down, more people are choosing to go to local supermarkets or convenience stores that are close by, rather than going to large malls that tend to be located further away,” said Hwang Hee-yeong, CEO of Opensurvey, a local pollster.

In other words, South Korea has seen an initial surge in demand at large distributors fragment into demand for products offered at smaller distributors.

Experts argue that this trend may continue even after the coronavirus outbreak is over.

“As the coronavirus is expected to be around for a long time, people are choosing to go to local supermarkets instead of large-size malls and discount retailers. More people are also visiting local stores that sell side-dishes,” said Hwang.

“The coronavirus outbreak has set up a basis for localized consumption, a trend commonly observed among advanced nations.”

Questions & Answers

Q.

What is causing South Koreans to shop more at local supermarkets and stores?

A.

People are remaining indoors for longer due to work-from-home policies and school year delays. This has led a growing number of consumers to choose local shopping options over larger, more distant establishments.

Q.

Did all offline retailers benefit equally from the increased shopping during the pandemic?

A.

No. While local supermarket sales jumped over 14 percent between March 8 and 21, large-sized malls and discount retailers saw their sales drop during the same period after the pandemic declaration.

Q.

What is Opensurvey’s CEO’s explanation for the shift in consumer behaviour?

A.

Hwang Hee-yeong suggests that as the outbreak eases, people prefer nearby local supermarkets or convenience stores. They are avoiding larger malls, which are typically located further away from residential areas.

Q.

What long-term trend in consumption do experts anticipate from these changes?

A.

Experts believe this shift towards localised consumption may persist, even after the coronavirus outbreak subsides. This is because people expect the virus to be a long-term presence, influencing their shopping choices.

Reader pulse

Is localised consumption here to stay?

24,564 votes so far

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