Skip to content
Electronics

Soaring demand delays iPhone 13 delivery in Vietnam

By Aiko TanakaVietnam
2 min read
iphone 13
iphone 13
In this article (5)

A global chip shortage and rising demand is delaying iPhone 13 delivery in Vietnam, with distributors reporting shortages in the Pro models.

“We do not currently have the iPhone 13 Pro Max model you have ordered and you might have to wait until next month at the earliest,” a salesperson with a smartphone distribution chain in Vietnam told Thuy Linh, who is planning a smartphone upgrade.

Linh, an English teacher in Hanoi, has tried several stores in Hanoi but the 128-gigabyte option is either out of stock or does not have the color she wants.

The model she desires is available in the unofficial market, but prices are around 20 percent higher, the 28-year-old teacher said.

Duc Anh, who works for a marketing company in HCMC, is also finding it difficult to get his hands on the latest Apple smartphones. Several stores have informed him that it would take weeks until the next delivery.

“Gold and Sierra Blue models are not available in most of the shops I’ve contacted. Some have pushed up prices so I am waiting for the market to cool down.”

The most expensive iPhone 13 models, Pro and Pro Max, are in short supply in Vietnam as the ongoing global chip shortage hampers Apple’s production.

Apple is expected to cut its iPhone 13 production by as many as 10 million units this year due to the global chip shortage, Bloomberg reports.

Apple CEO Tim Cook admitted last week that chip shortage and supply chain problems related to Covid-19 have cut sales by $6 billion in the last fiscal quarter.

Linh, an English teacher in Hanoi, has tried several stores in Hanoi but the 128-gigabyte option is either out of stock or does not have the color she wants.

But another reason for the delay in delivery in Vietnam is the high demand, distributors say.

The supply of iPhone 13 in Vietnam only meets half of the customers’ orders, according to estimates by CellphoneS. The company has only received 20 percent of the total it has ordered from Apple.

“Demand has risen by 50 percent compared to the same period last year, and it does not seem to have been affected by the pandemic,” a media representative for the company said.

CellphoneS estimate iPhone 13 sales to rise 50-60 percent over that of iPhone 12 in the same period last year.

FPT Shop, with over 700 outlets nationwide, saw sales of iPhone 13 in the launching week double that of iPhone 12 last year, and the same percentage is likely to be maintained throughout the last quarter, a representative said.

The iPhone 13 Pro Max, the biggest and most expensive of the four new models, accounted for 72 percent of iPhone 13 sales in October, the company said.

Sierra Blue and Gold are the most sought-after colors for the Pro Max and the Pro models at FPT Shop, which explains the shortage, industry insiders say.

They also say that the large number of incentives that Apple is offering users this year is motivating more buyers to go to authorized stores instead of buying them from stores that pick up the devices in other countries and sell them in Vietnam.

Apple accounted for around 7 percent of the smartphone market share in Vietnam in the second quarter, ranking fifth behind Samsung, Xiaomi, Oppo and Vivo, according to Counterpoint Research.

Questions & Answers

Q.

What is causing the delay in iPhone 13 deliveries in Vietnam?

A.

Delivery is delayed by a global chip shortage impacting Apple's production and exceptionally high demand within Vietnam. Distributors report that local supply currently only meets half of customer orders.

Q.

Which specific iPhone 13 models are most affected by the shortage in Vietnam?

A.

The Pro and Pro Max models are particularly in short supply. The Sierra Blue and Gold colours for these models are the most sought-after, contributing to their unavailability in many shops.

Q.

How much has iPhone 13 demand increased in Vietnam compared to last year's iPhone 12?

A.

CellphoneS estimates iPhone 13 demand has risen by 50 percent compared to the same period last year. FPT Shop reported sales in the launch week doubled that of the iPhone 12 last year.

Q.

What percentage of iPhone 13 sales in October were accounted for by the Pro Max model?

A.

The iPhone 13 Pro Max, which is the largest and most expensive model, accounted for 72 percent of the total iPhone 13 sales during October, according to FPT Shop.

Reader pulse

What's the biggest issue for Apple in Vietnam?

15,968 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready