Singtel signs cross-promotion deal with GOJEK

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Singtel has inked a new partnership with ride hailing company GOJEK aimed at cross-marketing their offerings and providing perks to users and drivers.
Under the agreement, Singtel will offer GOJEK drivers who subscribe to its Combo mobile plans data-free usage while using GOJEK, as well as a 20% discount on their subscription costs and a complementary caller ID service.
Meanwhile new and existing customers of Singtel’s digital focused GOMO plan will receive ride hailing credits worth S$5 ($3.67), and all Singtel customers will be offered other ride hailing perks.
“With this partnership with GOJEK, we are taking our business and customer relationships to the next level, beyond just providing traditional carriage and connectivity,” Singtel CEO consumer Singapore Yuen Kuan Moon said.
“While our customers have come to expect reliable and comprehensive mobile coverage from us, they are always looking for more value and this we can extend in the form of perks and privileges that come from mutually-beneficial partnerships.”
Questions & Answers
Q.What specific benefits will Singtel offer to GOJEK drivers under this new agreement?
What specific benefits will Singtel offer to GOJEK drivers under this new agreement?
Singtel will provide GOJEK drivers subscribing to its Combo mobile plans with data-free usage while using GOJEK. Also, they will receive a 20% discount on their subscription costs and a complementary caller ID service.
Q.What perks will Singtel’s GOMO plan customers receive as part of the partnership?
What perks will Singtel’s GOMO plan customers receive as part of the partnership?
New and existing customers of Singtel’s digital-focused GOMO plan will be given ride-hailing credits worth S$5 ($3.67). All Singtel customers will also be offered other ride-hailing perks through this collaboration.
Q.What was Singtel's CEO's stated reason for entering this partnership with GOJEK?
What was Singtel's CEO's stated reason for entering this partnership with GOJEK?
Singtel's CEO, Yuen Kuan Moon, stated the partnership aims to take their business and customer relationships 'to the next level'. He noted customers seek more value beyond traditional carriage and connectivity, which this partnership provides through perks.
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