Singpost Links up With Axa Insurances

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AXA Insurance and Singapore Post Limited (SingPost) have announced the launch of a pilot for AXA@POST Virtual Assist, a digital sales advisory service that virtually connects SingPost customers with AXA Financial Consultants who can provide high quality advice and services. This is the first advisory service in Singapore that provides financial advice to customers remotely, coupled with the ease and convenience of online application for insurance solutions for their car, home, family, travel, business, savings, health, and life protection and investment needs.
With AXA@POST Virtual Assist, SingPost customers will receive end-to-end sales advisory services via a live, interactive video feed – from having their financial needs and goals ascertained, to receiving advice on insurance solutions based on suitability, and completing the entire insurance application online in one sitting. Onsite SingPost Financial Services Ambassadors (FSAs) will guide customers to the AXA@POST Virtual Assist booth, where they will begin their discussion with an AXA Financial Consultant via a video interface.
Questions & Answers
Q.What is AXA@POST Virtual Assist?
What is AXA@POST Virtual Assist?
It is a new digital sales advisory service. This service connects SingPost customers remotely with AXA Financial Consultants for advice and online application for various insurance solutions, including car, home, and travel protection.
Q.How will customers use this service?
How will customers use this service?
Customers will be guided by SingPost Financial Services Ambassadors to a Virtual Assist booth. There, they can begin a discussion with an AXA Financial Consultant via an interactive video feed to receive advice and complete applications.
Q.What types of insurance can customers apply for through this service?
What types of insurance can customers apply for through this service?
Customers can apply for insurance solutions covering car, home, family, travel, business, savings, health, and life protection. They can also get advice on investment needs through the service.
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