Skip to content
Logistics

Singpost Links up With Axa Insurances

By Maria SantosSingapore
1 min read
Singpost Y ventures
Singpost Y ventures
In this article (4)

AXA Insurance and Singapore Post Limited (SingPost) have announced the launch of a pilot for AXA@POST Virtual Assist, a digital sales advisory service that virtually connects SingPost customers with AXA Financial Consultants who can provide high quality advice and services. This is the first advisory service in Singapore that provides financial advice to customers remotely, coupled with the ease and convenience of online application for insurance solutions for their car, home, family, travel, business, savings, health, and life protection and investment needs.

With AXA@POST Virtual Assist, SingPost customers will receive end-to-end sales advisory services via a live, interactive video feed – from having their financial needs and goals ascertained, to receiving advice on insurance solutions based on suitability, and completing the entire insurance application online in one sitting. Onsite SingPost Financial Services Ambassadors (FSAs) will guide customers to the AXA@POST Virtual Assist booth, where they will begin their discussion with an AXA Financial Consultant via a video interface.

Questions & Answers

Q.

What is AXA@POST Virtual Assist?

A.

It is a new digital sales advisory service. This service connects SingPost customers remotely with AXA Financial Consultants for advice and online application for various insurance solutions, including car, home, and travel protection.

Q.

How will customers use this service?

A.

Customers will be guided by SingPost Financial Services Ambassadors to a Virtual Assist booth. There, they can begin a discussion with an AXA Financial Consultant via an interactive video feed to receive advice and complete applications.

Q.

What types of insurance can customers apply for through this service?

A.

Customers can apply for insurance solutions covering car, home, family, travel, business, savings, health, and life protection. They can also get advice on investment needs through the service.

Reader pulse

Will remote financial advisory become mainstream?

22,052 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Monday, Wednesday and a Friday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Monday, Wednesday and the Friday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready