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Singapore to help SMEs compete in the global marketplace

By Aiko TanakaSingapore
2 min read
Singapore City
Singapore City
In this article (4)

Finance Minister Heng Swee Keat’s Budget 2017 has placed a strong emphasis on helping businesses stay competitive and grow in an increasingly global marketplace.

Helping Singapore SMEs Go Digital

Mr Heng has emphasized the importance of digital capability as the Singapore economy continues to mature. He says it is essential that SMEs in particular embrace the digital age and adopt new and innovative digital solutions. Digital technology has the power to transform all businesses, but many SMEs lack the capability to use digital technology.
The new Go Digital Programme is a government ‘leg up’ for SMEs and an exciting new addition to a series of strategies to strengthen small and medium-sized businesses in Singapore. More than $80 million will be made available from the government to fund these initiatives.

Industry Digital Plans

Industry Digital Plans will be provided by the government to help businesses use technology at each stage of their growth. Sectors targeted by the Go Digital Programme include retail, wholesale trade, food services, logistics, security and cleaning. Mr Heng indicated that he felt these sectors were the ones where digital technology could make the biggest difference to productivity levels.
Network of SME Centres.

Start-ups and SMEs can seek basic ICT help in person from SME centres, where advisors can offer help with everyday technology solutions. If businesses need more specialist advice, specialist advice will be made available from new SME Technology Hubs, which are being set up by IMDA and will complement existing SME Centres. SMEs can also seek advice and funding support for pilot ICT solutions already in place.
Corporations have also been included in the Go Digital Programme. There is support available for them to help them adopt impactful and interoperable digital solutions.

More than $80 million will be made available from the government to fund these initiatives.

Cybersecurity Measures

Mr Heng recognises that SMEs need to strengthen their data and cybersecurity, so the Cyber Security Agency of Singapore will be working with professional bodies to help increase cybersecurity and ensure business networks function smoothly.
The Singapore government is also keen to promote innovation in technology, and will be creating Regulatory Sandboxes where rules and regulation is suspended, so companies can experiment with FinTech platforms like City Index and self-driving vehicles.

Technology Innovation

A Tech Access Initiative is designed to help small companies build prototype products. The Agency for Science, Technology and Research (A*STAR) will work with companies, providing access to its advanced machine tools so small businesses can prototype and test. SMEs will also have access to the Headstart programme so they can co-develop intellectual property licences.
Most analysts and the majority of SMEs have welcomed the digital initiatives, as they say it fills a gap in the ecosystem, but some experts believe the measures don’t go far enough. However, these changes are definitely a step in the right direction, and with a strong network of SME centres in place throughout Singapore, thousands of small and medium-sized businesses now have access to help as they work to digitise their businesses.

Questions & Answers

Q.

Which specific business sectors are targeted by the Go Digital Programme?

A.

The Go Digital Programme targets the retail, wholesale trade, food services, logistics, security, and cleaning sectors. These were identified as areas where digital technology could significantly boost productivity.

Q.

What kind of support is available for businesses needing specialised technology advice?

A.

Businesses needing specialist advice can get it from new SME Technology Hubs, which are being set up by IMDA. These hubs will complement the existing SME Centres.

Q.

How will the government address concerns about data and cybersecurity for SMEs?

A.

The Cyber Security Agency of Singapore will collaborate with professional bodies to enhance cybersecurity for SMEs. This initiative aims to ensure business networks operate smoothly and securely.

Reader pulse

Will these digital initiatives truly transform retail SMEs?

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