Shinsegae testing a cashierless grocery retail store concept
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South Korean retail giant Shinsegae is developing a cashier-less grocery-store modeled on the Amazon Go concept.
The brand’s first automated store – to be branded Emart24 – will open at the company’s data centre in Gimpo in Gyeonggi Province as a pilot while the model is refined before being launched in a more high-profile location.
Just like at an Amazon Go, shoppers will be able to select products from shelves and walk out the door, the cost of the goods deducted from their pre-registered payment choice. Entry to the store will be granted by a QR code appearing on the customer’s smartphone and items will be automatically added to a virtual cart as they shop. About 30 cameras inside the store will monitor what items customers take from shelves – and those they put back.
The project is being developed by Shinsegae’s IT department which will oversee the operations, while stock will be managed by Emart24.
“The store will be a ground-breaking testbed where we apply and test various advanced technologies,” Kim Jang-wook, CEO of Shinsegae I&C said. “We plan to operate a store where customers can experience retail technology and enjoy real shopping.”
Technology used in the store will include artificial intelligence (AI), computer vision and cloud point-of-sale systems.
After a trial run with employees which is currently underway, the store will be opened to the public on September 30.
Questions & Answers
Q.What is the name of the Shinsegae store that will operate without cashiers?
What is the name of the Shinsegae store that will operate without cashiers?
The automated store concept from Shinsegae will be branded Emart24. It will allow customers to select products and leave, with costs deducted from a pre-registered payment method, similar to the Amazon Go model.
Q.Where will the first cashierless store be located?
Where will the first cashierless store be located?
The first automated store will open at the company’s data centre in Gimpo, Gyeonggi Province. This location will serve as a pilot site to refine the model before it is launched in a more prominent area.
Q.How will customers gain entry to the store and how will purchases be tracked?
How will customers gain entry to the store and how will purchases be tracked?
Customers will enter by scanning a QR code on their smartphone. Approximately 30 cameras inside the store will monitor items taken from shelves, automatically adding them to a virtual cart as shoppers proceed.
Q.Which Shinsegae departments are responsible for developing and managing the new store concept?
Which Shinsegae departments are responsible for developing and managing the new store concept?
Shinsegae's IT department is developing the project and will oversee operations. Stock management for the cashierless store will be handled by Emart24, integrating their existing retail expertise.
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