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Sendo partners with DHL eCommerce for domestic delivery in Vietnam

By Aiko TanakaVietnam
1 min read
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DHL eCommerce, a division of the world’s leading logistics company, Deutsche Post DHL Group (DPDHL), announced its partnership with Sendo, Vietnam’s #1 local e-commerce platform. The successful integration between the two companies means sellers on Sendo will now be able to access DHL’s excellent domestic delivery network, and deliver to their buyers same-day or next-day in Ho Chi Minh, Hanoi and other primary markets.

“Being a homegrown company allows Sendo to have deep understanding of the Vietnamese local market and culture. Sendo aims to support over 300,000 individual vendors, micro-entrepreneurs, and small businesses to initiatively sell their goods online and deliver them affordably throughout Vietnam. With our collaboration with DHL eCommerce, we will provide not only the sellers but also several million buyers on our platform with an international quality delivery experience in Vietnam.” said Mr. Tran Hai Linh, CEO, Sendo.

To support small businesses, DHL eCommerce also offers market leading cash-on-delivery (COD) services with next-day remittance to sellers. With more than 300 DHL ServicePoints located conveniently across Vietnam accessible to Sendo, sellers can also choose to drop-off their parcels at these locations instead of waiting for a pick-up as well as enjoy discounts of up to 20%. Alternatively, sellers can also arrange for a pickup by DHL for direct door-to-door delivery service to their buyers.

“Micro, small, and medium-sized enterprises continue to play a major role in Vietnam, accounting for 98 percent of all enterprises, 40 percent of GDP and 50 percent of employment.[1] However, they face unique challenges such as access to finance and international partners. DHL is passionate about supporting small businesses and we are excited to work with Sendo to support their sellers with an excellent, high quality domestic delivery network.” said Thomas Harris, Managing Director, DHL eCommerce Vietnam.

Questions & Answers

Q.

Which specific Vietnamese cities will benefit from the same-day or next-day delivery service?

A.

Sellers on Sendo can deliver goods same-day or next-day in Ho Chi Minh and Hanoi, as well as other primary markets across Vietnam. This service is part of the new partnership with DHL eCommerce.

Q.

What is the primary objective of Sendo's partnership with DHL eCommerce?

A.

Sendo aims to support its 300,000 individual vendors, micro-entrepreneurs, and small businesses to sell online and deliver affordably. The collaboration provides international quality delivery experience for sellers and buyers.

Q.

What benefits are available to sellers who drop off parcels at DHL ServicePoints?

A.

Sellers can drop off parcels at over 300 DHL ServicePoints, rather than waiting for a pickup. This option also offers them discounts of up to 20% on delivery services.

Q.

How important are micro, small, and medium-sized enterprises to Vietnam's economy?

A.

Micro, small, and medium-sized enterprises are crucial to Vietnam's economy. They account for 98 percent of all enterprises, contribute 40 percent of the GDP, and provide 50 percent of employment.

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