Robots replace staff in South Korean chain Genesis BBQ

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Genesis BBQ, a major South Korean fried-chicken chain, opened a new ‘smart store’ in Seoul’s Songpa District this month.
There are no employees to take orders at the store. Instead, there are tablet PCs on each table that are used to order food.
The food made in the kitchen is then served by food bots, self-driving robots that deliver the food to the customers.
A map of the store is programmed into the food bots, which deliver food to each table based on pre-mapped destinations included in the program.
Questions & Answers
Q.Which district in Seoul has Genesis BBQ opened this new 'smart store' in?
Which district in Seoul has Genesis BBQ opened this new 'smart store' in?
The new Genesis BBQ 'smart store' has been opened in the Songpa District of Seoul. It is a major fried-chicken chain from South Korea.
Q.How do customers place their food orders in the new Genesis BBQ smart store?
How do customers place their food orders in the new Genesis BBQ smart store?
Customers place their orders using tablet PCs, which are installed on each table within the store. There are no employees to take orders directly.
Q.What technology does Genesis BBQ use to deliver food to customers' tables?
What technology does Genesis BBQ use to deliver food to customers' tables?
Food bots, which are self-driving robots, are used to deliver the prepared food from the kitchen to customers' tables. These robots follow a pre-programmed map of the store.
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