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Banks Keep Hong Kong Branches Shut

By Maria SantosHong Kong
1 min read
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In this article (5)

Five banks continued to demonstrate caution with 13 branches kept shut and hundreds of automatic teller machines still offline after a weekend of political unrest.

Bank of China (Hong Kong) kept five branches open on Tuesday after closing all but one of its 200 on Saturday. ICBC has kept four branches closed.

Bank customers are advised to use online banking or ATM services as far as possible, and check bank branches service status before visiting, said the Hong Kong Monetary Authority in a statement after revealing that 330 ATMs had been vandalized.

Recent spate of vandalism and arson attacks have seriously affected the use of banking services by the public. Any form of vandalism and violence should be condemned.

According to an SCMP report, banks declined to comment on cash lost but underlined that safe deposit boxes were unscathed.

Our customers’ assets, information and all safe deposit boxes remain safe upon evaluation. We would like to reiterate that the operation of the bank remains normal, with a strong financial position and ample liquidity said BOCHK in a statement. We reiterate that our banknote supply remains normal and have stepped up our efforts to replenish cash for ATMs where practicable.

The branches had been seriously damaged in the past few days, and are currently undertaking repair works, ICBC Asia said in another statement.

Upon inspection and evaluation, all safe deposit boxes of the bank, and the customers’ assets and information remain safe. The operation of the bank also remains normal, with a strong financial position and ample liquidity.

Questions & Answers

Q.

How many bank branches remain closed due to the unrest?

A.

Five banks continued to demonstrate caution with 13 branches kept shut. ICBC has kept four branches closed, while Bank of China (Hong Kong) reopened five branches on Tuesday after Saturday's closures.

Q.

What advice has the Hong Kong Monetary Authority given to bank customers?

A.

The Hong Kong Monetary Authority advised bank customers to use online banking or ATM services where possible. They also recommended checking the service status of bank branches before visiting them.

Q.

Are customers' safe deposit boxes and assets secure despite the unrest?

A.

Yes, banks confirmed that safe deposit boxes were unscathed and customers’ assets and information remain safe. Both BOCHK and ICBC Asia stated this after inspection and evaluation.

Q.

What impact has the unrest had on ATM availability?

A.

Hundreds of automatic teller machines were still offline after the weekend's unrest. The Hong Kong Monetary Authority revealed that 330 ATMs had been vandalised, seriously affecting public banking services.

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