Pitstop To Offer Doorstep Service For Electric Vehicles

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Bengaluru-based car repair and service provider, Pitstop recently announced its foray into electric vehicle servicing. Quoting Mckinsey’s future of mobility report, Pitstop says that there is a growing demand for electric vehicles in India, especially electric two-wheelers, and the company seeks to provide EV servicing facilities at the customer’s doorstep for both two-wheelers and four-wheelers.
Talking about the services the Pitstop aims to provide, the company’s Founder and CEO, Mihir Mohan said, “With the exception of body repair or modifications that include lifting, 80 to 85 percent of two-wheeler operation can be completed at the client’s doorstep.”
Pitstop was started in 2015 began as a car washing company, however, now the company has become a multi-branded car servicing company with over 250 garages across India. The company says that by 2030, sales of two-wheeled electric vehicles are predicted to reach 8 to 9 million accounting for about 35 to 40 percent of all two-wheeled vehicles sold.
Pitstop says that while more and more electric vehicles and charging infrastructures are coming up, the EV service market is still largely untapped and there is a lack of service network for repair. And that the area the company aims to focus on.
Pitstop says that it has developed the ability to automate diagnosis with the use of sensors and scanners, and now, it is completely equipped to support electric vehicles. To that effect, the company aims to formalize and professionalize India’s $ 7 billion four-wheel-drive service industry.
Questions & Answers
Q.What proportion of two-wheeler servicing can Pitstop complete at a customer's home?
What proportion of two-wheeler servicing can Pitstop complete at a customer's home?
Pitstop states that 80 to 85 percent of two-wheeler operations can be completed at the client's doorstep. This excludes body repair or modifications that require lifting equipment.
Q.Why has Pitstop decided to enter the electric vehicle servicing market now?
Why has Pitstop decided to enter the electric vehicle servicing market now?
The company identified a growing demand for electric vehicles, particularly two-wheelers, in India. They noted that the EV service market is largely untapped with a lack of service networks for repair.
Q.What is Pitstop's background as a company before entering EV servicing?
What is Pitstop's background as a company before entering EV servicing?
Pitstop started as a car washing company in 2015. It has since expanded to become a multi-branded car servicing company, operating with over 250 garages across India.
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