Panalpina Transforms Global Communications Infrastructure with BT
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BT has announced a contract with Panalpina, one of the world’s leading freight forwarding and logistics companies, to transform and manage its global communications infrastructure. The transformation will enable Panalpina’s 15,000 employees to better communicate and collaborate internally and with their customers. This supports the company’s vision to work closer with its clients to build smart and efficient end-to-end logistics solutions.
BT will overhaul Panalpina’s network infrastructure, currently sourced from more than a dozen domestic and regional providers, and migrate it into a single integrated platform, connecting 500 offices in more than 75 countries. BT will also provide services from its BT One Voice portfolio, to converge voice and data on a single platform.
The new network will be a hybrid infrastructure, based on BT’s IP Connect and Internet Connect services, combining the reliability and security of IP-based Virtual Private Networks (VPN) with the flexibility of Internet connections. BT’s services will underpin the continued implementation of Panalpina’s new global enterprise resource planning (ERP) and transportation management systems, which require optimal end-to-end control of the infrastructure.
Additional services, such as BT Connect Intelligence, will provide an application-aware network architecture designed to support strategic business applications.
“This agreement with BT is a major milestone on our way to becoming the most customer focused global provider of freight forwarding and logistics solutions,” said Ralf Morawietz, Chief Information Officer at Panalpina. “As our single point of contact for communication services, BT will take away the burden of managing a multitude of different suppliers, and will make it easier for us to implement new services and to support our employees and customers around the globe.”
Questions & Answers
Q.What is the main goal Panalpina hopes to achieve by transforming its communications infrastructure?
What is the main goal Panalpina hopes to achieve by transforming its communications infrastructure?
Panalpina aims to enable its 15,000 employees to communicate and collaborate more effectively, both internally and with customers. This supports their vision to build smart and efficient end-to-end logistics solutions.
Q.How will BT simplify Panalpina's existing network setup?
How will BT simplify Panalpina's existing network setup?
BT will replace Panalpina's current infrastructure, sourced from over a dozen providers, with a single integrated platform. This will connect 500 offices across more than 75 countries, consolidating their communication services.
Q.What specific types of network services will BT provide as part of this transformation?
What specific types of network services will BT provide as part of this transformation?
BT will provide a hybrid network infrastructure using its IP Connect and Internet Connect services. This combines the security of IP-based VPNs with the flexibility of internet connections, and includes voice and data convergence.
Q.Why is this network transformation important for Panalpina's broader business strategy?
Why is this network transformation important for Panalpina's broader business strategy?
The new network will underpin the ongoing implementation of Panalpina's new global ERP and transportation management systems. These systems require optimal end-to-end control of the infrastructure to function effectively.