Panalpina Transforms Global Communications Infrastructure with BT

BT has announced a contract with Panalpina, one of the world’s leading freight forwarding and logistics companies, to transform and manage its global communications infrastructure. The transformation will enable Panalpina’s 15,000 employees to better communicate and collaborate internally and with their customers. This supports the company’s vision to work closer with its clients to build smart and efficient end-to-end logistics solutions.

BT will overhaul Panalpina’s network infrastructure, currently sourced from more than a dozen domestic and regional providers, and migrate it into a single integrated platform, connecting 500 offices in more than 75 countries. BT will also provide services from its BT One Voice portfolio, to converge voice and data on a single platform.

The new network will be a hybrid infrastructure, based on BT’s IP Connect and Internet Connect services, combining the reliability and security of IP-based Virtual Private Networks (VPN) with the flexibility of Internet connections. BT’s services will underpin the continued implementation of Panalpina’s new global enterprise resource planning (ERP) and transportation management systems, which require optimal end-to-end control of the infrastructure.

Additional services, such as BT Connect Intelligence, will provide an application-aware network architecture designed to support strategic business applications.

“This agreement with BT is a major milestone on our way to becoming the most customer focused global provider of freight forwarding and logistics solutions,” said Ralf Morawietz, Chief Information Officer at Panalpina. “As our single point of contact for communication services, BT will take away the burden of managing a multitude of different suppliers, and will make it easier for us to implement new services and to support our employees and customers around the globe.”