PAL suspends Cebu-Los Angeles service
In this article (5)
THE Philippine Airlines (PAL) announced Monday, that it will “temporarily suspend” its Cebu-Los Angeles service effective May 30. In its advisory, the airline company said “the suspension of the Cebu-Los Angeles service is being carried out as PAL rationalizes capacity on the route.”
“PAL is seeking the kind understanding of affected passengers as the airline implements these operational adjustments,” it said. PAL said passengers with tickets of the Cebu-Los Angeles flights dated May 30 and onwards may re-route and/or rebook their flights to Cebu-Manila-Los Angeles flights.
Those with Los Angeles-Cebu flights may re-route and/or rebok their flights to Los Angeles-Manila-Cebu. The company added that it can also refund the cost of tickets of those affected passengers. “Affected passengers are advised to avail themselves of any of these options within 30 days from original flight dates, with rebooking/refunding charges waived,” PAL said. It said it will “communicate with affected passengers via email notification and call-out.”
Questions & Answers
Q.Why has Philippine Airlines decided to suspend its Cebu-Los Angeles service?
Why has Philippine Airlines decided to suspend its Cebu-Los Angeles service?
Philippine Airlines stated that the suspension of the Cebu-Los Angeles service is being implemented as the airline rationalises capacity on this particular route. No further specific reasons were provided in the announcement.
Q.When will the suspension of the Cebu-Los Angeles flights take effect?
When will the suspension of the Cebu-Los Angeles flights take effect?
The suspension of the Cebu-Los Angeles service by Philippine Airlines will become effective from May 30. All flights scheduled on or after this date will be affected by the change in operations.
Q.What options are available for passengers whose flights are affected by this suspension?
What options are available for passengers whose flights are affected by this suspension?
Affected passengers can re-route their flights via Manila, rebook their existing tickets, or request a refund for the cost of their tickets. Rebooking and refunding charges will be waived for these passengers.
Q.How long do affected passengers have to choose one of the alternative options?
How long do affected passengers have to choose one of the alternative options?
Affected passengers are advised to utilise one of the available options, such as re-routing, rebooking, or a refund, within 30 days from their original flight dates. This timeframe allows for waived charges.
Reader pulse
PAL's route suspension is a...
23,473 votes so far