OCBC adds Siri, iMessage support to Pay Anyone
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OCBC Bank has integrated its Pay Anyone e-payment service with Siri and iMessage to enable peer-to-peer payments supported by voice and messaging technology
OCBC has enabled payment commands on its mobile banking app to be facilitated via Apple’s Siri or iMessage.
Users can now issue a voice command to Siri, Apple’s virtual assistant, specifying the payee and payment amount to make payments. Customers can also send money to others via iMessage, Apple’s messaging platform.
The Siri and iMessage services for OCBC Pay Anyone, the payment service within OCBC’s mobile banking app, are available to all OCBC Bank customers using iPhone devices running the iOS10 software and the latest OCBC Mobile Banking app. Payments are authenticated by the customer using their mobile banking credentials.
To send money using Siri, users need to instruct Siri with a voice command indicating whom from their contact list to send money to, and the amount to send. Upon making this request, the Siri interface will pop up on the iPhone, asking the user to confirm the payment details. Once the payment details are confirmed, the user will be guided to complete the transfer using OCBC Pay Anyone.
Additionally, users can choose to send money via iMessage while texting their friends, without leaving the conversation by closing the messaging app or opening another app. Within the iMessage conversation screen, users can choose the OCBC Pay Anyone iMessage app to initiate payment directly to the person they are chatting with.
The app automatically populates the recipient’s name, and the user just needs to indicate the amount to send and complete the transaction with OCBC Pay Anyone. Once the money is sent, the OCBC Pay Anyone app will close and the user can resume chatting within the same iMessage window.
Questions & Answers
Q.What is the primary new feature OCBC Bank has introduced for its Pay Anyone service?
What is the primary new feature OCBC Bank has introduced for its Pay Anyone service?
OCBC Bank has integrated its Pay Anyone e-payment service with Apple’s Siri and iMessage. This allows users to make peer-to-peer payments using voice commands through Siri or directly within iMessage conversations, enhancing convenience for customers.
Q.Which customers can use these new Siri and iMessage payment features?
Which customers can use these new Siri and iMessage payment features?
These new features are available to all OCBC Bank customers who use iPhone devices. They must be running the iOS10 software and have the latest version of the OCBC Mobile Banking app installed on their phones to access the functionality.
Q.How is a payment through Siri authenticated by the user?
How is a payment through Siri authenticated by the user?
After a user issues a voice command and confirms the payment details via the Siri interface, they are guided to complete the transfer. Payments are authenticated by the customer using their existing mobile banking credentials, ensuring security.
Q.Can users send money through iMessage without leaving their chat conversation?
Can users send money through iMessage without leaving their chat conversation?
Yes, users can send money via iMessage directly within a conversation without closing the messaging app or opening another. They select the OCBC Pay Anyone iMessage app from the chat, and the recipient’s name is automatically populated.
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OCBC's integration with Apple services sets a new bar.
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